Cypress Point Rehabilitation and Nursing

Google reviews

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  tracey tanner 5 months ago

  My mother entered this facility without bruising and returned home with bruises on both her forearm and hip. I have photographs documenting these injuries. Every day there was an issue involving neglect, hygiene, or lack of basic patient care. my son found feces on the floor and on a tissue sitting on the dresser. When he asked staff to clean it, he was told it could not be done because patients were eating. That response is beyond unacceptable. On multiple occasions, my daughter-in-law arrived to find my mother sitting in soiled clothing and smelling strongly of waste. Each time she asked staff to change her, she was met with excuses that they were busy or patients were eating. My mother has broken skin and dementia. Leaving her sitting in urine and feces is not only inhumane, it is dangerous. My second son also visited and reported that my mother smelled strongly of urine, my mother’s hospice nurse personally had to clean and change her herself on three separate occasions because staff had failed to do so. The final day was no better. My husband went to the facility to make sure my mother was cleaned and properly prepared before her transport home. When he arrived, she was still sitting in soiled clothing. When he questioned staff, he was told they “didn’t know she was going home.” His response was that there was no excuse for her to be left sitting in waste, regardless of whether she was being discharged or not. There were also serious concerns involving nutrition and supervision. One evening, my husband arrived just as staff were removing my mother’s untouched dinner tray. My mother suffers from dementia and often needs reminders or assistance to eat. my mother had family visiting two to three times every single day. We witnessed these conditions despite constant family involvement. I can only imagine what happens to residents who do not have loved ones checking on them regularly. I have filed a complaint along with photos I don't play about my mother or he

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  Janene Cornish 7 months ago

  ⭐⭐⭐⭐⭐ I cannot say enough about two extraordinary nurses at Cypress Point Nursing Home and Rehab Center — Tamika Edmonds and Javon Anderson. In a field where it can be easy to become desensitized, these two professionals stand out as shining examples of what compassionate, dedicated healthcare should look like. Tamika and Javon go far above and beyond what is simply required of them. They make absolutely certain that patients receive their medications on time, that their concerns are truly heard, and — perhaps most importantly — that no one ever feels invisible or ignored. In an environment where patients can sometimes feel voiceless, Tamika and Javon are unwavering advocates, standing up for those in their care even when it means speaking up to those in positions above their own. That kind of courage and integrity is rare. It speaks volumes about their character, their professionalism, and their genuine love for the people they serve. They treat every patient with dignity, urgency, and compassion — not because they have to, but because that is simply who they are. Cypress Point is fortunate to have two champions like Tamika Edmonds and Javon Anderson on their team. To anyone with a loved one at this facility — know that there are people here who truly care. Thank you, Tamika and Javon, for being the kind of nurses that make all the difference. 🙏 2nd Review- ⭐⭐⭐⭐ Erana, CNA, Morgan, RN, and Desmond Bell, RN have been an absolute blessing to us here at Cypress Point Nursing Home. From the very first interaction, they have shown exceptional nursing and CNA care that truly makes a difference in our day-to-day lives. Erana, Morgan, and Desmond always make sure we have everything we need, never leaving us without. Their patience and compassion are truly one of a kind — qualities that are so important in this field and that don’t go unnoticed by the residents and families here. Beyond the personal care, they all take pride in maintaining the facility and making it a plac

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