Cypresswood Memory Care

We recently had the experience of working with the staff at this facility, and I cannot say enough positive things about the level of care and compassion they provide. From the moment we walked in, Ms. Cheryl and Ms. Vicki made us feel welcomed, supported, and reassured during what can be a very emotional process for families. The caregivers are patient, attentive, and truly dedicated to the residents. They treat each person with dignity and kindness, taking the time to learn their individual needs, routines, and personalities. It’s clear that the staff genuinely cares about the well-being of the residents, not just physically but emotionally as well. The facility itself is clean, comfortable, and thoughtfully designed to support individuals with memory challenges. The environment feels calm and safe, and there are engaging activities that help residents stay active and connected. Most importantly, our family has peace of mind knowing Mom is in a place where she is respected, cared for, and surrounded by people who understand memory care. We are very grateful for the dedication and compassion shown by the entire team. I would highly recommend this facility to any family with a loved one that has memory care needs.

To begin with it’s a beautiful well maintained building that is spacious and comfortable. The place is very clean and always smells nice. The staff gives you confidence you have made the right decision for your loved one. Vicki, the manager is an acute businesswoman that has compassion for every patient and will soon be a great friend to all. She runs a tight ship that knows only one way to do their job. Rhonda, head nurse, is excellent. I’m sure she is on top of every detail, plus she lives on property. The girls that have the day and night responsibilities with patients are so sweet and diligent. Mom’s room is always spotless. The food is so good! If you are contemplating a move for your loved one do not pass up the opportunity to visit with Vicki. I have no doubt you will be impressed. The owners are first class, detailed people that know how to run this business. It’s an impressive facility with top shelf people. Don Carpenter

Wish I could give this facility 10000 stars. Ms.Cheryl and Ms.Vicki have been so amazing and helpful since day one. We toured this facility for my uncle and you can truly tell they love what they do here. This is not just a “memory care” facility. This place is safe heaven for family members looking for care. I recommend this place 100%. Everyone here gets treated like family. Thank you for all your help ladies.