Deane Hill Place Senior Living

Google reviews

• B
  B Cate 7 months ago

  My mother recently moved to Deane Hill Place for independent living, and we could not be happier with the experience. Leah and the entire staff have been incredibly welcoming, helpful, and supportive throughout the transition. She immediately felt at home and settled in seamlessly. She loves her apartment, the beautiful grounds, and the food—and most importantly, she is already making new friends. This is truly a wonderful community in a beautiful setting, and it is clear the staff genuinely care about the residents. I would highly recommend Deane Hill Place to anyone looking for senior living.

• L
  Laura Bacon 6 months ago

  Avoid. Very dishonest practices, classic "bait and switch". Apartments are highlighted as a "special deal" and initial care needs will be assessed lower than the are, so initial costs seem low, but will be increased at the 30 day assessment. We realized this after the Head Nurse performed a subpar assessment at our home where she didn't even know our mom's name, didn't wake her up during the evaluation to have her demonstrate skills (ADLS), and did not perform a SLUMS evaluation for dementia, which thankfully we had performed the same week by another center. Dean Hill told us that she would need the lowest level of care, but we know she needs much more care than the low rating she was given. We already had reservations about the significant lack of upkeep to the outside common areas and severe structural damage to outside decks that they are roped off. Residents we spoke to are unhappy. We requested our refundable deposit back and it has now been a month without it being returned. It is very difficult to reach anyone at the Dean Hill office or their corporate office with Terra Bella. We highly recommend Arbor Terrace instead. Night and day difference in their facilities and quality of care.

In the order Google returned them. Not verified by Caring Advisor.