Delmar Gardens of Smyrna

Google reviews

• N
  Noell Williams 3 weeks ago

  Hello Delmar Gardens, I just want to send out a heartfelt shout out to this facility on being who you are. I was there today visiting a few of the patients and I just want to say that I was applaud by the LOVE the patients were showing Brandy who is a staff member there. All I kept hearing was where have you been and we missed you, I heard her tell them that she was working a few night shifts and that’s why they didn’t see her. I stopped and ask what was her title and she answered with she a CNA, I also ask what her name was to be exact to put in my google review and she said Brandy Jackson. The love was definitely there, and you can tell by her energy and compassion for what she does says a lot about her because she was interacting with everyone. Thank you so much for being who you are and for loving on those patients, your hard-work and dedication will always follow you.

• S
  Shawn 5 months ago

  This facility did not appear to have the knowledge or capability necessary to properly care for my mother's medical condition. Sadly, my mother passed away just three days after being admitted. Several staff members, including Nurse Elizabeth and Nurse Ramona, seemed unfamiliar with the medications my mother was supposed to be receiving. I also attempted to speak with Director Dora regarding my concerns and what happened to my mother. Although she presented herself as polite and courteous, she walked past me without addressing my concerns and instead sent Elmer to speak with me. Elmer, who appeared to handle financial matters, showed little concern or compassion for patients and their families. He was the person who called to inform me of my mother's passing, and his tone lacked empathy during such a difficult moment. Throughout my visits, I observed staff members spending time chatting in the hallways while some patients were calling out and screaming for assistance. This raised serious concerns about the level of attention and care being provided. I would strongly urge anyone considering this facility to thoroughly research their options and exercise caution. Based on my experience, I did not feel that my loved one received the level of care and attention she deserved. Additionally, not all of my mother's personal belongings were returned to our family.

In the order Google returned them. Not verified by Caring Advisor.