Desert Peak Care Center
About Desert Peak Care Center
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Why Choose Us
Assisted Living
Assisted living services offered at this Phoenix community
Phoenix Location
Located in Phoenix, Arizona
Reviews
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Health
Open
4.5
219 reviews
Every day · Open 24 hours
Google reviews
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Rox Wood 6 months ago
Check in went well. Admin at front desk has excellent communication skills. Arriving into the Apache Unit we were greeted by staff and assisted us in locating the patient we were there to see.Found the unit lacking in fresh air circulation it was stuffy and smelled of body odors. The room assuming it was a recreational room is very small and crowded. However staff greeted us and immediately located chairs for us to sit and visit. Found the patients room to be adequate. Bed tidy. However, when searching for patients clothes I could not locate any clean clothes. I did find a laundry basket with lots of dirty clothes hidden behind a curtain by the bed with a table tray in front of it. Also found his shoes at the bottom of the laundry hamper. Apparently I understand there was a request when patient newly arrived to have staff wash his laundry. It was obvious no laundry had been done since the patient arrived to the unit. A staff person did offer to do the laundry when I explained I was taking the dirty clothes home to be cleaned. I declined said I would do the laundry myself. I did observed the patient was not wearing clean clothing. Overall, I found the staff to be helpful and was greeted by staff as we walked into the unit. All requests to take patient to the bathroom was done quickly and staff was quick to help. Nice part was staff was cheerful and efficient. They did not complain nor did they make any excuses. I did find the unit very crowded lots of patients and not much free space. Yet staff makes it work. I truly compliment them for their versatility!!! Which helps to make me feel comfortable as a visitor.
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Debbie Gribauskas 3 months ago
My husband got there yesterday. It has been a nightmare. The CNAs are amazing... Everyone is nice & tries to be helpful but the protocol of care is horrible. I am out of town and coming home early to pick him up.
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Margie Kral 11 months ago
I was pleasantly surprised at how friendly and helpful everyone that I encountered was, from the moment I arrived. I was greeted with a smile and a helpful receptionist who assisted me in signing in and gave me directions to the room I was looking for. There was another employee who was coming into the facility at that time and she volunteered to take me to where I was going. I would appreciate this gesture so much more as we walked through the facility because it was a little confusing. It seemed as if everyone we walked by had a smile or a friendly “hello”. The facility was clean and well maintained and it appeared that the residents were happy and being well taken care of. All in all it was a pleasant experience!
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Rachel Darrow 9 months ago
Everyone was very kind and accommodating. Our dad only stayed about 5 weeks but they took great care of him. He was incredibly happy and they had everything prepared and ready for us when we arrived to fly him home to idaho with us.
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Lucy Anaya-Mitchell 7 months ago
I have a dear friend staying here and I feel confident that she is getting the care she needs. The staff is so kind and welcoming, even though you know they are understaffed, as most nursing homes are. My friend was in a different place where she was unhappy and often afraid. She has changed for the better since arriving at Desert Peak.
In the order Google returned them. Not verified by CaringAdvisor.
- Phone on Google
- (602) 243-6121
- Address on Google
- 8825 S 7th St, Phoenix, AZ 85042, USA
From Google · 08 Nov 2026
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