Edenbrook Lakeside

I was pleasantly pleased with the new face recognition feature for security of all in the building. As well as the clean room of the person I was there to visit with.

This place doesn’t even deserve no stars🙁it’s sad to say🙁My Dad was transferred there after he was released from Ascension Hospital on March 27,2025.He was only to be at Edenbrook for 21 days to get strong enough to come home. But instead he got weaker The staff had no knowledge of what they were doing every time I would visit I ask my father did you get up today or did they clean you up he say no.But It was funny because I never seen them move from the desk just sitting around talking I would ask the supposed be caregivers did he have his treatment or did you guys clean his lungs they couldn’t answer the questions well they would say it should be written right here but never saw it.My Dad release day April 16,2025 I feel that they neglected my Father When my Mother and Brother went to pick him up at 2:00 they found him dead that’s when everyone decided to move and act like they were surprised at what had happened. The moral of this statement is if they was doing their job they would have known something was wrong earlier if they was checking on him and getting him prepared to leave we didn’t even get a phone call😤I feel heartbroken 💔 The staff have no knowledge of caring for their patients I’m mad at it all ☹️

Basically my family is recovering after burying my grandfather due to negligence and staffing issues. I would say do not send anyone elderly here. The Tuesday 4/15 I decided to come see my grandfather. After sitting with him he was gurgling as he attempted to breathe and saying he need to be cleaned up. No oxygen around nor was he receiving breathing treatments. A worker was notified and it took her over 45 minutes to attend to my grandfather. While the others were at the desk talking (check your cameras if they work or the sign in log) My question for you all is how long can you choke for? How long do you have to marinate for you to be cleaned up? We need to see the logs from 4/16 because something is not adding up. There has been too many occasions we walked in his room and you could tell he was neglected. Under the care of this place he declined because unless we were there he was not being taken care of. Was he even checked on that day he was supposed to come home 4/16? Why was he not dressed? Why is it that we have to get his grand daughter from Texas who is a nurse to come teach someone caring for my grandfather how to work his feeding machine? Nothing can help with our pain but the excitement of him coming back home was ruined.