Edgewood Health & Rehabilitation Center

I have serious concerns about how staff are treated at this facility. While coming in to visit a family member yesterday, I personally overheard management discussing a nurse in a disparaging manner and talking about firing her, and I am assuming she was fired shortly after. Watching management handle an employee this way was extremely concerning. Whatever disagreements management may have with an employee, discussing that employee negatively and planning their termination in this manner does not inspire confidence in the leadership of a facility responsible for caring for vulnerable residents. The way staff are treated matters because it directly affects morale, retention, and ultimately the quality of care residents receive. Management should be setting an example of professionalism and respect—not creating an environment where nurses and other staff feel targeted or disposable. I sincerely hope ownership or corporate leadership takes a closer look at how employees are being treated and how decisions are being handled behind closed doors.

I honestly do not know how this place has anything better than 1 star I say this knowing it wasn’t a 1 time fluke or anything like that. As bad luck may have it my grandpa was a patient in this place and one week later my wife’s grandmother was as well . To get either of our grandparents cleaned showers,new clothes,bedding ,restroom assistance or anything you would expect them to need it was all done bye us or it wouldn’t get done they seriously left my wife’s grandmother in a restroom for a good minute all Alone at 86 years old and just having a massive stroke and barely functioning. On top of leaving them laying in there own feces and urine for quite sometime . They could care less about how they treat your loved ones and have the worst attitude and disrespect to simple questions. We came in to a smell in the room and investigated it for ourselves finding dried feces all over the bedding and clothes. As hard as it was to do we left it and asked the caregiver when the last time a change was done they informed us just before we arrived so we took pictures and came back at later visiting hours and it was still there . We ask if a new set had been given yet and was told what we wanted to hear . It wasn’t done obviously. All the caregivers will run and sit in the halls constantly on there phones and when asked to do anything it’s a inconvenience .anytime they needed bathing we did it ,restroom breaks we did it , clean sheets or clothes all on us . You better be sure you have a family member around at all hours or they will be left to fend for themselves. All of this I have said I have over 40 pictures and multiple videos to prove the statements . And will gladly share if needed. PLEASE DO NOT PUT YOUR LOVED ONES IN THIS PLACE. !!!!

The cleanest facility I’ve ever seen, the CNA and nursing staff is very competent and empathetic. An excellent stay for my husband. Therapists are very good and realistic. Couldn’t be more grateful.