Elder Services of Worcester Area, Inc.

Elder Services of Worcester Area, Inc.

Worcester Massachusetts, United States
3.9 on Google · 40 reviews

About Elder Services of Worcester Area, Inc.

Elder Services of Worcester Area, Inc. is based in Worcester and works to support older adults and their families through a range of community-based programs rather than on-site residential care. Services include home care coordination, options counseling and Aging and Disability Resource Center (ADRC) support, a nutrition program with Meals on Wheels, a personal care attendant program, and a family caregiver support program. The organization also addresses protective services and elder abuse concerns, and offers social connection through its Worcester LGBTQ+ Elder Network and the Rainbow Lunch Club for LGBTQ+ older adults. Volunteer opportunities are available for those who wish to get involved in supporting seniors in the area. This organization is best suited for families looking for help navigating care options, arranging in-home support, or connecting a loved one to meal delivery, caregiver resources, or LGBTQ+-affirming social programs, rather than families seeking a residential facility such as assisted living or nursing home care. Families should contact Elder Services of Worcester Area directly to confirm which specific programs and service areas apply to their situation.

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Google

Association / Organization

Open

3.9

40 reviews

Hours on Google
  • Monday: 8:00 AM – 5:00 PM
  • Tuesday: 8:00 AM – 5:00 PM
  • Wednesday: 8:00 AM – 5:00 PM
  • Thursday: 8:00 AM – 5:00 PM
  • Friday: 8:00 AM – 5:00 PM
  • Saturday: Closed
  • Sunday: Closed

Google reviews

  • Kathy Napier 6 months ago

    I have worked with the public 25yrs never have I disrespected my customers or clients, Ms Leslie was so rude, did not let me explain my situation to the point she said I will have to speak to a supervisor. They charge me for meals and home maker. According to Ms Leslie this is how it goes... someone else will call you. I am canceling my service with them. I pray other people will not be treated like this.

  • Michele Renee a year ago

    As a member of the elder care and senior service community in Worcester, our organization has the occasion to call upon the Options Counselors at ESWA to serve as a resource to the families we serve. Their enhanced knowledge and information regarding programs, services, opportunities and resources available is all encompassing. Specifically, Erin Pepka and her team have proved to be a valuable asset. This is not a boilerplate testimonial. I speak from experience and have no reservation in recommending them to our professional partners and members of the community.

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  • Someone Somewhere 2 years ago

    Company is amazing. They just need a new receptionist. She's so rude. You call and in her best 75 year old 2 packs a day voice goes 'hello?!' even when visiting she will ask rudely over the intercom what ur there for or make u wait 5 min to be let in.

  • Chris Johnson 2 years ago

    On June 4th 2:30 AM a fire broke out where I live. 5-days later Elder Services called me and said they were at my new apartment. They left some canned food that is/was so good, even good right out of the can. There were cookies and miscellaneous items that are now gone. I only had my dying phone and flashlight on me. My wallet was left inside. Elder Services showed up again to see how I was doing. After we talked for a while the nice lady gave me 2-gift credit/debit cards. An unexpected surprise from an unexpected source. Thank you E.S. Of Worcester for your kindness.

  • Linda Sullivan 5 years ago

    Very disappointed with this organization. MInimum of assistance available based on my mother's income. Couldn't provide in-home health aide for time frame needed. Most important need was a medical alert device and they wouldn't help with that unless she took other services as well. Our contact must have been new because she couldn't answer most questions and had to continually call back. Hopefully others will have a better experience than we did.

In the order Google returned them. Not verified by Caring Advisor.

Address on Google
67 Millbrook St #100, Worcester, MA 01606, USA
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From Google · 09 Nov 2026

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Address
67 Millbrook Street #100, Worcester, Massachusetts, 01606, United States

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