Elder Services of Worcester Area, Inc.
About Elder Services of Worcester Area, Inc.
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Association / Organization
Open
3.9
40 reviews
Hours on Google
- Monday: 8:00 AM – 5:00 PM
- Tuesday: 8:00 AM – 5:00 PM
- Wednesday: 8:00 AM – 5:00 PM
- Thursday: 8:00 AM – 5:00 PM
- Friday: 8:00 AM – 5:00 PM
- Saturday: Closed
- Sunday: Closed
Google reviews
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Kathy Napier 6 months ago
I have worked with the public 25yrs never have I disrespected my customers or clients, Ms Leslie was so rude, did not let me explain my situation to the point she said I will have to speak to a supervisor. They charge me for meals and home maker. According to Ms Leslie this is how it goes... someone else will call you. I am canceling my service with them. I pray other people will not be treated like this.
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Michele Renee a year ago
As a member of the elder care and senior service community in Worcester, our organization has the occasion to call upon the Options Counselors at ESWA to serve as a resource to the families we serve. Their enhanced knowledge and information regarding programs, services, opportunities and resources available is all encompassing. Specifically, Erin Pepka and her team have proved to be a valuable asset. This is not a boilerplate testimonial. I speak from experience and have no reservation in recommending them to our professional partners and members of the community.
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Someone Somewhere 2 years ago
Company is amazing. They just need a new receptionist. She's so rude. You call and in her best 75 year old 2 packs a day voice goes 'hello?!' even when visiting she will ask rudely over the intercom what ur there for or make u wait 5 min to be let in.
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Chris Johnson 2 years ago
On June 4th 2:30 AM a fire broke out where I live. 5-days later Elder Services called me and said they were at my new apartment. They left some canned food that is/was so good, even good right out of the can. There were cookies and miscellaneous items that are now gone. I only had my dying phone and flashlight on me. My wallet was left inside. Elder Services showed up again to see how I was doing. After we talked for a while the nice lady gave me 2-gift credit/debit cards. An unexpected surprise from an unexpected source. Thank you E.S. Of Worcester for your kindness.
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Linda Sullivan 5 years ago
Very disappointed with this organization. MInimum of assistance available based on my mother's income. Couldn't provide in-home health aide for time frame needed. Most important need was a medical alert device and they wouldn't help with that unless she took other services as well. Our contact must have been new because she couldn't answer most questions and had to continually call back. Hopefully others will have a better experience than we did.
In the order Google returned them. Not verified by Caring Advisor.
- Address on Google
- 67 Millbrook St #100, Worcester, MA 01606, USA
From Google · 09 Nov 2026
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