Elliot Rehabilitation Services

Jason and Charles are excellent to work with. They take the time to get to know the patient as an individual and explain the instructions in terms that can be easily understood. The reception staff is friendly and professional as well. They are very accommodating when setting up multiple appointments and work with you to meet your schedule.

Staff is always pleasant which is why I didn’t leave after the first of several schedule changes. My therapist informed me he would be leaving the practice, and had given several weeks notice that he was doing so, yet the scheduling staff continued to book my appointments with that therapist. My last visit with him, I was actually handed an “updated schedule with 3 months worth of appointments with the therapist who would be leaving the next day! So now 12 weeks worth of appts need to be rescheduled. They can’t fit me with one therapist, so the appts were made with me having to see a different one almost every visit. The next available appointment that fit my schedule was canceled due to illness of the therapist . The next scheduled appt was canceled by me because it was scheduled for 6 pm, a time I was clear was never an option for my schedule. The next scheduled appointment was 2 weeks after that. I will be canceling all future appointments since I rely on asking others for a ride, and last minute changes for almost every appointment is not feasible. They have many therapists on staff, yet never have any openings.

I went to the Elliot Rehab in Bedford NH last year and I've never been the same since. I went in to see Laurie Waters for a mild shoulder issue and came out with severe back and neck pain (which I didn't have before I went) and both my shoulders worse! She is incompetent and has ruined the past year of my life with her ignorance. I wish I had never seen her as I am still struggling with recovering from the consequences of what she did. Never go to the Elliot for PT. They are incompetent, especially Laurie. Update: It has been over a year and a half since I saw Laurie and I am still in severe pain everyday because of her. I have tried countless things to try and correct what she has done to me, but I am still nowhere near being normal. I cannot describe how terrible this has been. I have suffered so much because of this. I used to be athletic and full of life, but now I am barely able to go for a short walk. Never go here and never see Laurie. I cannot say that enough.