Elm Wood Center

Google reviews

• R
  Ruth R 8 months ago

  I've visited my loved one here multiple times and noticed staff seem stressed and unsupported especially those dealing with mental health issues, who get little help or understanding. Male staff (like LNA) also appear treated unfairly with worse shifts and less consideration. When employees are undervalued, it shows in the care my family members receives. I wouldn't recommend this facility.

• J
  Jafupser 6 months ago

  My experience dealing with Yo at Elm Wood Center was extremely disappointing. Her attitude toward friends and visitors of residents was rude, dismissive, and completely lacking in professionalism. Instead of showing compassion and respect in a healthcare environment, she came across as cold, impatient, and unhelpful. When families and friends are already dealing with stressful situations involving loved ones, the last thing they should face is disrespectful treatment from staff. Professionalism, communication, and empathy matter, and unfortunately none of those qualities were demonstrated during our interaction with Yo. I sincerely hope management addresses these concerns, because residents and their loved ones deserve far better treatment and respect than what was shown.

In the order Google returned them. Not verified by CaringAdvisor.