Emerald City at Greenlake Senior Living

Google reviews

• T
  Travels with Poco a month ago

  Ive been here a year on November 29th. The Apt is nice but extremely noisy from traffic on 522. It is a straight stretch and traffic is way too fast and loud. Way too many sirens. The food here is horrible. There is no professional management and they use sub par ingredients. The deep fried food is overcooked and cold. The pasta is undercooked and cold. The portions are tiny and they are reluctant when you ask for more. The cooks are not trained and I am sure are poorly paid, and don't care, as is the wait staff. Most wait staff seem to be hired off the streets and have no clue about their job. There are a couple of decent ones but are frazzled by constant desires from residents who are not taken care of by the others. Most residents are not able to make decisions for themselves or don't care what they eat so the food doesn't change. The soups are horrible and the menu is not appealing and other offerings are often the same as the daily specials, which are not special. Did I say the portions are small. Desserts lack any satisfaction and are tiny like one cookie or a one and a half inch piece of frozen cake or maybe jello. If they offer ice cream it is usually while you still have your food and it messy and melting. Did I say the cooks probably could not get a job at any restaurant nor most of the wait staff. The wait staff are supposed to write down your order but if they do they usually don't bring what you asked for and by the time you get your crackers your soup(if can you stand it) is gone. The dining room carpet is filthy and the salt and pepper shakers usually, almost empty, are rarely wiped off. I just can't recommend this place. If your on medicaid as many are, there just isn't anywhere else to go. And other places are mostly the same. When you come for a tour the staff do a good job of not informing of the noise, bad food, lack of activitys (unless you enjoy activitys designed for a four year old). If you bring your loved ones here then you mustn't love

• M
  Megan Keyes 6 months ago

  We moved my dad into Emerald City in October and they have been great. The staff communicate well and have been responsive to my questions and my dad’s needs. The place is bustling with regular activities in the common areas and there really seems to be a sense of community among the residents.

In the order Google returned them. Not verified by Caring Advisor.