Endeavor Health | Health Center Naperville

Google reviews

• S
  Seba 6 months ago

  I had a mallet finger injury on my ring finger. Doctor suggested me to go to Occupational therapy. Without reading the reviews i went to this place. They charged me around $5000 for about 8 sessions without insurance. With insurance i have to pay around $2300. This is extremely high compared to other occupational therapies. When i asked about it, billing staff was extremely rude. Payment plan includes a service fee of about $4.50 each payment. So for 36 months i have to pay $4.50 approximately extra. 1 example of charge "HC Therap Exercise Strength and Endurance Ea 15 Min - quantity: 3 - 97110 (CPT®) $843.00". As you see, for 45 mins session they charged $843.00. Simply amazing. I was trying to resolve this thru their billing team. They stick to their script and not willing to agree their bill is too expensive. Patients should be aware that hospital-based therapy services can be priced much higher than independent clinics for similar care. I would strongly recommend asking detailed cost questions upfront and exploring alternative providers when possible. I hope Endeavor Health improves transparency and pricing fairness for patients in the future.

• J
  Joanne Whiteside 3 years ago

  I received vestibular rehab from Jenna Sweet, PT. She was AWESOME. Each appointment (I had 10) I felt listened to, well cared for, and received great treatment and resolution of symptoms. I was always greeted well by the front desk staff, and the whole team seems great. This was not my first time using this office for physical therapy, and I would use them again if/when I need any PT. It is expensive. Jenna and staff are worth it.

In the order Google returned them. Not verified by Caring Advisor.