Epworth Villa

After being discharged from the hospital following knee replacement surgery I was transferred to epworth villa for therapy . Upon my arrival at the facility on November 18 th before I even had a chance to get settled in I was surrounded by people I had never seen or met before saying sign this sign that now we need to do a blood draw and check your body . I was so confused and scared I didn’t know what was going on because not all of the drugs from my surgery were out of my system and I felt like a prize bull who was being poked and examined.i wasn’t given any time to relax and calm down and decompress.there needed to be some on sight counseling at the very least to help me calm down and relax from being transferred from the hospital to the rehab facility. That was Day 1 ..later that same evening a med aide came into my room without knocking on the door and announcing herself and and allowing me to reply and either grant her entry to my room or deny her entry . When I saw the doctor a few days later I told her to tell the med aide to knock on my door and announce herself before barging in it’s just common courtesy to knock before entering a person room .well the next day the med aide BANGED on my door and was upset because I had told the doctor of her rude behavior….My other complaint is the quality of the food that was being served for several days it was bacon and eggs with cream of wheat cereal.the bacon was under cooked and the eggs were terrible and when I asked for an alternative selection I was met with hostility as if how dare I ask them for another meal.. and even a simple request was a bother to them all I was asking for was a glass of milk with hersheys chocolate syrup and the staff from I’m assuming Africa who didn’t understand English had no idea what I was asking for.. how hard would it have been to look in the refrigerator and find a bottle of chocolate syrup and fix a glass of chocolate milk.. and I was also very nervous when I was in the shower room

It is a really nice place and my mother in law loves it. Its well kept and very inviting She said everyone there is very good to her. We appreciate all the hard work you do on behalf of our loved ones.

It was easy to get into Epworth and everyone was friendly and willing to help. It was a pleasant visit that went smooth and was enjoyable. I never give 5 stars as there is always room for improvement.