Exeter Center

Google reviews

• D
  Deborah Erwin 7 months ago

  This is truly the first time I have ever been able to write a five star review regarding a nursing facility and I am excited to do it. My brother had been at this Facility a few times, for his medical issues, and the team at Exeter, including Jenn and others in center and they have been a pleasure to deal with. They truly care about there patients. The one person that stood out the most would be. Ian the social worker. I had a very nice conversation with him regarding my brother staying a little bit longer at the facility because he definitely needs the stability and to not be gated when he was going home. I never had to push or ask twice, he totally understood, and he said I will talk to your brother and tell him if he’s needs to stay for the additional days he can and we will be right there for him. This is the first time ever my brother has ever wanted to stay because he knows he truly needs the assistance, and Ian made it that much easier.. So from the bottom of my heart, and being his sister, I just want to say, Thank you so much for being Excepcional at your position Ian and truly putting the patient’s needs first.. Deborah S.

• L
  Leanne Folsom 7 months ago

  This review is to express our admiration and gratitude to the staff at the Exeter Center. On 11-1-26 my 93 year-old mother's life changed forever due to a fall leading to a broken arm. As a result of that fall, she quickly became deconditioned and was never able to return to her apartment and her cat again. She moved from the ED to an Acute Rehab, then to a SNF all within that first month. While at the first SNF, she was extremely fearful of falling, so progress was slow and their belief was that she had made all the progress she could and was scheduled to be discharged within a very short time. She was clearly unable to care for herself and had no safe alternative. The process of calling every SNF/LTC in NH to inquire if any accepted "Medicaid-pending" admissions was very overwhelming and discouraging. Many didn't answer or return messages. Those that did respond had no beds or were unwilling to take a chance. We were losing hope until Alexia, the Director of admissions brightly answered her phone. Alexia listened and gave hope to our situation. She was willing to look at my mother's records and with her team, assess if they could provide continued SNF care, with the understanding that she might require LTC after that. My mother was quickly transferred to Exeter Center and continued her SNF care there. My mother completed her SNF care. She did progress but needed to remain there for LTC. The facility is small and the staff and other residents are becoming like family. Brett and his Physical Therapy/Occupational Therapy Team are amazing. Minna and Suzanne in Recreational Activities keep the residents engaged and out of their rooms. Vicki, the Receptionist greets everyone with a bright smile and is always willing to lend a hand to the residents, families and staff. She is an amazing team player! There are many staff that deserve a shout out, but a few stand out at this time as always being strong advocates for their residents. RNs Jennifer and my mother's "favorite"

In the order Google returned them. Not verified by Caring Advisor.