Fox Ridge Bryant

I initially gave this facility a five-star review based on my first impressions and because the service that helped me find the place asked me to leave a review. In the beginning, Foxridge seemed like a great place. The food was good, the CNAs were attentive, and communication was consistent. However, after a few months, I began to notice that certain things were not being handled the way they should have been. I frequently had to call to get issues corrected, which became very exhausting over time. There are some wonderful nurses and caring staff members working there, and I truly appreciate them. Unfortunately, overall the facility still has a lot of improvements to make. Because of my experience, I would not recommend this location at this time.

During the most recent ice storm, my mother experienced a serious mental health crisis. Fortunately, the staff recognized it immediately, took it very seriously, and arranged urgent transport to the hospital. They also called us and kept us informed throught the entire process. Further, they ensured she remained safe while waiting for the ambulance to arrive. If staff had not taken the behavioral changes they witnessed seriously, my mother would not be with us today. My family and I are so incredibly grateful for the staff's response and their immediate action. I cannot express how thankful we are for the staff at Fox Ridge and the care they provide. They go above and beyond to look for behavioral changes and act accordingly. Thank you, Fox Ridge, for saving my mother's life. Every single employee deserves to be recognized for their prompt action and the way they treat each resident with respect and dignity, no matter the circumstances. ❤️

Im not sure what to give as a rating . During the week the staff is great,but when you get to the weekend staff the aids need to be replaced. If you want your parents to get help you might as well stay there for the weekend yourself.