Friendship Village Sunset Hills
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Open
4.2
130 reviews
Every day · Open 24 hours
Google reviews
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Cathy Soper 3 weeks ago
My mom transitioned from Independent to Assisted Living about 6 months ago within the FV campus. The management and staff helped us make this move by providing resources and support services appropriate for my mom's level of care. I was the decision maker for the most part, and their guidance was necessary in the process. From her first night in her AL apartment, mom has continued to thrive in her new environment. Mom and dad were in IL for about 12 years. They were very happy in their last years together at FV. After dad passed, mom continued and was "looked after" by her neighbors, friends and staff. Until 6 months ago. At that point it was identified that she needed a little more help. The staff was there for me during this process as well. It was hard watching a strong & independent women slow down and need help with some daily tasks. There were many tears shed and the emotional support we both received was priceless. As an adult child, we try to do what is best for our loved ones. So many people were there for me when I needed an ear and a hug. Thank you all so very much ❤️
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Judy Kliethermes 3 months ago
When you pull up to the place, it’s very beautiful. It’s well manicured. The rooms are clean. My dad loved the food. But it didn’t take long to realize that this place is not up to par. My dad was brought in the middle part of June with a bloodline infection and after a couple of weeks his pain was increasing and mobility was decreasing. We started to experience numbness and tingling in his legs, which he reported multiple times to both physical therapy and to the nurses/nurse aids and facility administrators. He mentioned to me a week ago Sunday that his pain was a 1 the day he arrived at FV but was a 4-6 now. If it wasn’t for me doing a ChatGPT search of his symptoms last Tuesday night, and having my brother go up there to present it to the Nurses Station we wouldn’t have gotten him in an ambulance on Wednesday morning. He was admitted to Mercy South for six days and he is now being transferred to Barnes extended care in Clayton. For independent living this place might be terrific, but if you’re looking at skilled nursing, I would run the other direction. Also, while some of the nursing staff and nursing assistance and AIDS were lovely, there were some that were absolutely awful and downright mean. Update: 7/24/26: My dad has been at BJC Extended Care in Clayton for the last five days. He’s already walking 60 feet with a walker. His pain is minimal. Friendship Village sat on massive infection symptoms for close to two weeks. We were told by Mercy he could’ve been paralyzed. Do not put anyone in this absolute Elder care nightmare facility. You can find me on Facebook and message me if you’d like more details.
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Michael Rademacher 4 months ago
I wanted to share our experience so other families can make an informed decision. Overall, everything started out well. The food was good, and the therapy staff was wonderful. Unfortunately, our experience with many of the day and night nurses was extremely disappointing. Several nurses were disrespectful and dismissive when patients asked for help. My father is wheelchair-bound and unable to walk. He would often only be changed if someone specifically asked the staff to do it. No one routinely checked on him, and when he would end up soaking through his Depends, some staff members would become irritated and treat him disrespectfully for the remainder of their shift. On one occasion, my mother had to leave for an appointment and asked if someone could take my father to the dining area to make sure he ate, since he is unable to get there independently. The nurse responded that it was "too early for that," slammed the door, and walked away. My father had a stroke that affected his left side and cannot open his left hand. This information is clearly documented in his chart. Despite this, a nurse repeatedly yelled at him to open his hand. When he explained that he physically could not because of his stroke, she became angry and walked out of the room. Staff members were also often rough when moving patients. It became very clear that if you upset certain nurses or simply asked for assistance, the rest of your stay could become very uncomfortable. Because of this, my mother felt she had to be there every morning by 9 a.m. and stay until after my father was in bed to ensure he was changed, fed, and treated appropriately. The most heartbreaking part is that there were times my father did miss meals when my mother wasn't there to advocate for him and make sure he was taken to eat. As a fully wheelchair-bound patient, he depended on the staff for these basic needs. No patient should have to rely on a family member being present all day just to ensure they are fed, changed, a
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George Compas 3 weeks ago
In the 4 years I’ve been here I am astonished at the friendship and goodwill of this community. I came here looking for friends and have found them by the hundreds. I have not met one person who I haven’t liked. Really love this place.
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mary scannell 3 weeks ago
Who knew that at age 80 I would would go on my 1st Hot Air Balloon Ride. FVSH is full of wonderful residents & staff that keep our lives full & every enjoyable everyday.
In the order Google returned them. Not verified by Caring Advisor.
- Address on Google
- 12563 Village Cir Dr, St. Louis, MO 63127, USA
From Google · 09 Nov 2026
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