GenCare Lifestyle Tacoma at Point Ruston

Google reviews

• J
  James Sauer 5 months ago

  I recently toured GenCare Tacoma and had a wonderful experience! The community was vibrant and busy, which was fantastic to see—the residents genuinely looked engaged and active. The facility itself is absolutely beautiful, clean, and welcoming. We also noticed they recently received a deficiency-free survey, which gives us immense peace of mind regarding their quality of care and attention to detail. It’s clear the staff works incredibly hard to maintain such high standards. Highly recommend taking a tour if you are looking for a community for your loved one!

• K
  Kim Sutton-Rainey 4 months ago

  I have been a care companion for my friend for nine years. Her POA and I have moved her a total of seven times since she fell ill in 2017. She has been in the care of GenCare Lifestyle at Point Ruston (GCPR) since September 2025. Half of our experiences prior to this move have been less than desirable and the other half tolerable. As one of two care companions to someone who cannot manager their life and has limited mobility, I have an immense responsibility to keep a watchful eye on those who care for our friend on a daily basis. Her experience impacts each of our lives. Management of her affairs is time consuming and an emotional rollercoaster. As caregivers, we must do everything we can to eliminate bad experiences, they are costly in tangible & intangible ways and very disruptive. My friend suffers from PTSD due to the trauma of being mishandled and dropped. She is extremely vulnerable and at the mercy of those caring for her. One time, at her last assisted living facility, I was by her side on the bathroom floor after she fell transferring to the toilet. As she pushed her call button she encouraged me to sit tight and be patient because it would take them a while to respond. She was right, it took 45 minutes. This could have been a life threatening event and I might not have been there. She did not want me to call 911 because she wasn’t hurt. Unfortunately, I couldn’t get her back in her chair by myself and she asked me not to leave her side. So, we just patiently waited together. This is one of many stories over the span of seven moves in nine years. I think it says it all. We then moved her, yet again, to GCPR where they now respond within five minutes or less. They are not short staffed and have a happy & dedicated team. We are here to stay! From the moment we walked in the doors for a tour and started the move-in process, our experience has been stellar. They have accommodated our every need. As my friend’s illness has progressed our needs have increase

In the order Google returned them. Not verified by Caring Advisor.