Glendale Gardens Nursing & Rehab

Google reviews

• S
  Scott Knudson 2 months ago

  DO NOT send your loved ones here. Glendale Gardens is an understaffed, disorganized dump that puts patients in immediate danger. My mom was transferred here today directly from a two-week hospital stay for a severe case of cellulitis—transferred to this dumb without her consent, no less. She arrived at approximately 3:30 PM. By 9:30 PM—six full hours later—she STILL had not received her critical antibiotics, and the swelling in her leg was already returning. When I called to demand answers, the staff's incompetence was appalling: The person who answered the phone was utterly clueless, excusing the delay by admitting they have one med tech for over 60 residents. She transferred me to a nurse who blatantly lied, claiming my mom was only admitted at 8:00 PM. When pressed about the antibiotics—which the hospital called in hours ahead of time—the nurse offered a stream of excuses before hanging up on me. This facility is old, run-down, and dangerously understaffed. Neglecting time-sensitive medication for a serious infection on night one is pure malpractice. We are actively working to get my mom out of this place immediately. Avoid Glendale Gardens at all costs if you care about your family's health and safety.

• L
  Lisa Kent 11 months ago

  My father-in-law stayed here, and while the facility is clean and several staff members were kind, we experienced some serious issues worth sharing. We had repeated problems with a nurse named Cindy, who was often rude, dismissive, and spoke down to my father-in-law and scolded him for reaching out to his family about poor treatment. At one point he went 8 hours without having his depend changed, which is unacceptable. The facility said it was due to short staffing. Typically they change the residents very 3 hours or so. Cindy also failed to follow through on scheduling his surgery appointment after receiving the call, causing him to remain in severe abdominal pain for several extra weeks (he ended up being in months of daily abdominal pain total). I only discovered this "oopsie" after speaking with Tabitha in the office and contacting the doctor’s office myself, at which point the surgery was finally scheduled thanks to my advocacy. We ultimatly moved my father-in-law closer to us, and we later learned we lost the chance to get him into a highly rated facility because someone at this nursing home placed a negative and not entirely accurate note in his file, which affected his acceptance. Ultimately leading to his denied acceptance. I called this facility to express my frustations with this but the situation wasn't resolved and Cindy is still allowed to be menace. There are good staff members here, but families need to stay very on top of everything to make sure their loved one doesn’t suffer unnecessarily. Document everything, times, dates, who you spoke to etc. Get it in writing at the very least. You have rights. They will likely dislike you for it, but it's absolutely nessassary to protect and advocate for your loved one. Always remember, just because something is easier for someone else, it doesn't mean it's the best thing for your loved one. Trust your intuition. Sending love to all of you in similar situations with your loved ones.

In the order Google returned them. Not verified by Caring Advisor.