Golden Acres Living and Rehabilitation

If you care about your loved one’s safety and well-being, please think carefully before placing them at Golden Acres!! My father entered this facility for rehabilitation at a cost of approximately $4,200 for 20 days! His experience was horrific, and he left in significantly worse physical and mental condition than when he arrived. My father has taken psychiatric medication since he was 12 years old because of severe childhood trauma and serious, documented mental-health conditions. Despite receiving discharge instructions from the hospital, this facility failed to provide his psychiatric medication for more than three weeks! Staff then contacted my elderly mother and said they intended to discharge him because of his behavior!!! We were stunned. How can a facility stop a lifelong psychiatric medication, fail to address the consequences, and then blame and discharge the patient for his behavior? My sister went to the facility to investigate; staff proudly confirmed that they planned to discharge him. She explained that our father had serious psychiatric diagnoses and depended on medication he had taken for most of his life. She asked whether anyone had reviewed his chart or hospital discharge instructions, and she had a staff member read the records aloud. This conversation was recorded. Only THEN did staff appear to recognize that his diagnoses and medication requirements were CLEARLY documented in the records AVAILABLE to them. A staff member reacted as though they had been unaware of his bipolar and schizophrenia-related condition. After my sister brought this DIRECTLY to their attention, staff began backtracking and said they needed to pause and reassess the discharge?! This raises an alarming question: Why was Golden Acres prepared to discharge a vulnerable patient for behavior that was caused or worsened by the facility’s own apparent failure to provide his prescribed medication? During his nightmare stay, my father was also frequently left alone in his

Golden Acres is an amazing facility that’s staffed with the friendliest people you’ll ever meet. It’s clean and aesthetically pleasing. Residents are frequently engaged by staff while sitting in the common areas.

As a family member, I had a very positive experience. The nurses are welcoming, caring, and professional, and it was clear they truly value the people staying there. The facility is comfortable, and well maintained, creating a warm friendly atmosphere. I would recommend Golden Acres to anyone looking for a caring environment for their loved one.