Greenbriar at the Altamont

This place deserves a negative zero. My mother was here bc insurance only would pay for this horrible care. My mother had to call me at work and say she had not been changed in two hours. I worked as a cna and would have lost my job. Sorry sorry care. When I went to charge nurse she dismissed me. My mother got sepsis and died within two weeks of being here. She had no open sores or skin break down till she got in this neglectful, non ethical, and lazy facility. Her care was disgusting. I came everyday to take care of her and make sure she was cared for. The minute I was gone, care went out the windows. The staff was rude and lazy. If you don't care about sick dying people, do something else. I wad always trained to treat my patients as if it was my own family. This never happened in this poor excuse of a nursing facility. We had saved money to get her out of here, but by that time it was to late. This is the poorest excuse of a nursing facility. My mother even told me not to complain or they would treat her worse. She was of very sound mind. Im disgusted with the care and treatment of my mother. AGAIN, FIND ANOTHER JOB IF YOUD ONT WANT TO CARE GIR ELDERLY!!!! IF YOU HAVE A LOVED HERE, FIND SOMETHING ELSE!!! Questing? Would you leave your loved one there if you did not work there? Lol. This place should be closed down or legally looked into. Ratings say it all.

I cannot say enough wonderful things about the care and compassion my mother-in-law received at Greenbrier at the Altamont. From the moment she arrived, the staff made her feel welcomed, respected, and truly cared for. Every nurse, aide, and team member went above and beyond to ensure her comfort and well-being. The facility itself is clean, peaceful, and well-maintained, but what truly sets Greenbrier apart is the people. They treated her like family — with kindness, patience, and professionalism. Communication with our family was excellent, and we always felt informed and supported throughout her stay. It’s never easy to entrust a loved one to someone else’s care, but Greenbrier made that decision feel right. We are deeply grateful for the exceptional service and heartfelt attention they provided. Highly recommend to anyone seeking skilled nursing care with a personal touch!

My best friend of over 40yrs was there after being in a WORSE facility in another part of town. The first time he was there he had another stroke and was taken back to the hospital. When his clothing, snacks, bedding, supplies and false teeth were asked for we were told they would try to find them. We were able to get some of the things back. His 2nd visit there I was accused of bringing him jello shots! It was jello pudding cups from Walmart. I was constantly being watched and they found every excuse they could find to get him out to the nurses station so they could ask him why I was visiting. I should say we were different genders & race but why should that matter. He had another stroke, went back to the hospital and again, most of his belongings were (Lost). The facility smelled, I never saw anyone come to do vitals or med checks. I rarely had to sign in. It seemed alot of the residents that smoked spent most of their time in the parking garage. I can't blame them. I post this now because my friend has passed. Why didn't I take him in my home? I didn't have power of attorney.