HarborChase of Tamarac

Google reviews

• K
  Kirsten Stewart a month ago

  Finally, someone is speaking up about these concerns. Unfortunately, my experience has been just as disappointing. When a loved one is sent to the hospital, the way the 45-day notice policy is handled raises serious concerns about whether residents are being given a fair opportunity to return. As a family member, that is extremely frustrating and concerning. In my opinion, the Tamarac location has been a major disappointment. Belinda has not adequately addressed my concerns, and I would rather take my money elsewhere, where I feel confident that my dad is receiving the care, respect, and attention he deserves. I have also been disappointed with the professionalism and communication from nursing staff. Calls and messages often go unanswered, and the lack of follow-up is unacceptable. When families raise questions or concerns, they deserve to be heard and taken seriously. Instead, I have felt that Belinda sides with Suni rather than making a genuine effort to address the issues being brought to her attention. Who is advocating for the residents and their families? The cleanliness of the facility is another major concern. The building has unpleasant odors, and the carpets appear dirty and poorly maintained. For a facility that families pay good money to use, the environment should be clean, comfortable, and properly maintained. Families deserve professionalism, accountability, clear communication, and, most importantly, confidence that their loved ones are being treated with dignity and respect. We should not have to repeatedly chase staff for answers or struggle to have legitimate concerns addressed. Overall, my experience has been extremely disappointing. Based on my personal experience, I would rate this location 1 out of 5 stars and would not recommend it to other families seeking care for their loved ones.

• B
  Brandy Williamson a month ago

  I don’t know what’s going on with Harbor Chase Tamarac. This was one of the worst experiences I’ve had. Residents seemed to not be taken care of. I was seeking assistance for a Belinda, she can be rude and lacks patience. She has a “either pay or leave” attitude. The service was unprofessional, frustrating, unacceptable. There are plenty of business that understand how to treat paying customers with basic courtesy and respect. Th place clearly did not meet that standard. Also, when I am visiting the door seems to always be locked. For a business like this, you think it’ll be open to families, it’s not.

In the order Google returned them. Not verified by Caring Advisor.