Harris Hill Center

My grandmother is there and they've mistreated her quite a bit. They called me up saying they've tried "several times" to get ahold of me. This is a lie. Nobody tried to contact me. My grandmother says they aren't feeding her properly and when I call them I only ever get the runaround and excuses. Don't even leave your mother-in-law that you hate here.

I was very happy with the care my father received while in rehabilitation here. The staff were attentive and caring. I visited once or twice per day, so I was able to witness a lot of interactions. He was always dressed and clean; even his hair was combed. My dad enjoyed the food. I was frequently there at dinner time and all of his meals looked good. I was also able to bring my dog in to visit him. My father had two medical emergencies while there and the staff promptly called emergency services and notified me. He had two minor falls and I was also promptly called both times. We had one issue with one staff member and that was quickly and professionally handled by the staff. Everyone took my concerns very seriously. The only downside is the building is a little outdated. The ceiling tiles in his room were stained from some type of leak. However, I'd take a conveniently located outdated room with fabulous staff over the alternative. Lastly, I would have appreciated a bit more communication about his treatment plan when he first arrived, but he was making his own medical decisions at that time. They likely gave him the information and he forgot it. When I reached out for information, I received it. Big shout out to Erin for always making time to talk to me.

I was so relieved that the staff was fantastic that I was comfortable leaving my husband in their care. Even though my husband had stayed there for nine days till his passing, I will never forget Harris Hill Center. Five stars to the nursing staff!