Hayes Residence

Google reviews

• P
  Prudence Koome a year ago

  I am currently at hayes residence and the facility is unkept and so old, it smells of pee everywhere. The nurses are so un professional they leave people medicine on top of the medication cart and leaving the med cart opened and going about their busy. which they are breaking HIPPA. The nurses touch people medicine and they don't like to be corrected when they mess up on your medication. The site says nursing skilled me but it ain't at all. If the medication falls on the ground they will give it to patient.The nurses are so rude and dont knock the door, they just enter your room. The nurses gives a patients another patients medication when the patient ask for a medication(Tylenol and gabapentin for example).The nurses will check that they gave medication while the patient has not received the medication at all. I have had my medicine gone missing twice because they just dump your medicine anywhere they feel like it. They withhold your paper mail from you, untill you ask for it or they feel like giving it too you. The bed are too small. The bathroom are so nasty, and the shower too I have to wear my bathing shoes in there. The nurses really don't treat as patient like human-beings at all. The nurses wait until you are out of medicine so that you can go day/ weeks without it. When you ask them what happened to the medication they say you don't have the medicine and they will order you more from their pharmacy. A week later the are still ordereding the from out of space I guess. The patient who wear diapers don't get changed frequently, so that's why the whole place smells like pee. One of the nurse that sounds like a man but a female almost broke my wrist trying to stop a fight between me and my roommate. She was so quick to call the cops on me. But when there is a fight between two white people she doesn't call the cops on them. At the interview with Bethany she will say alot of good stuff about Hayes place which are all lies. Bethany will punish you for writing the

• D
  Debra Lazarus a year ago

  My daughter lives at Hayes and right now 1/4 of her stuff has been stolen (her blankets, bathrobe, towels, clothes, charger, laptop, money) some of the nurses broke HIPPA rules by touching her meds without gloves or giving Tylenol when it is not prescribed the right dose to a patient. My daughter feels mistreated and wants to move out but the social worker doesn’t allow her to because she has to have ‘proper’ nursing out in the community which I think u just get a nurse to do my daughters meds once a week in a pillbox. The nurse that’s supposed to do testing for my daughter is 30 days late. The social worker hasn’t updated my daughter on her social security money, if she’s getting any money or if she has to apply for a job instead. The people here that do mail gives the mail days late. My daughters boyfriend and his family are highly concerned of my daughters safety in Hayes and keep telling social worker if my daughter can move in with them but she says NO! Some of the nurses are rude and mean they don’t care what time they give u the meds. The kitchen doesn’t give my daughter what she wants to eat since she’s allergic to some foods (mustard, almonds ,walnuts, pistachios, pecans, cabbage and pork) the laundry people shrink my daughters stuff, and puts lavender now she can’t wear them. The place is old and stinks of pee because the patients don’t change there diaper every 2 hours, and pees in the bed, and downstairs. My daughter has gotten verbally assaulted by a nurse and they didn’t fire the nurse. She’s been sexually harassed by a patient more than once! so in conclusion don’t go here unless if u want to be mistreated here!

In the order Google returned them. Not verified by Caring Advisor.