Heritage Court Post Acute of Scottsdale

Google reviews

• S
  Sheila Stacey 2 months ago

  I would give them a 0 if I could! Please don’t take your loved ones here if you want good care! My dad was in this facility for 4 days and declined rapidly. He arrived there at 4:00pm in the afternoon. He asked for water. I arrived there at 6:30 and I asked for him some water because he still had not gotten a drink of water. I was told they were out of pitchers and would have to look for some . These should be disposable! Bed was not working. Could not sit up, not an issue when you can’t feed yourself and they leave your food tray next to you and then come pick it up. He pretty much laid in bed in fetal position getting a pressure sore, which he now has MRSA in. We got him out of there as fast as as we could!

• J
  Jennifer Erlandson 8 months ago

  I do not recommend Heritage Court Post Acute to anyone who expects safe, consistent, or competent care for their loved one. During my father’s stay, I had to personally review his medication list multiple times because of repeated errors that could have seriously harmed him. Weekly lab orders were not followed correctly, and I constantly had to remind staff or verify whether labs were drawn at all. Nurses also failed to monitor his calorie intake despite his ongoing nutritional concerns. Communication was extremely poor. I repeatedly had to follow up on scheduling updates often after offering to handle the scheduling myself because no one could give me a straight answer. My father’s low blood pressures were ignored, even though he was symptomatic. When we finally took him to an outside office appointment, the physician immediately recommended he go to the ER due to hypotension and tachycardia, issues the facility should have recognized and acted on long before. This level of neglect is unacceptable. My father did not receive the safe or attentive care that any resident deserves. I strongly recommend looking elsewhere for a facility that takes patient care seriously. Do not send your family members here.

In the order Google returned them. Not verified by Caring Advisor.