Heritage on the Marina

Google reviews

• J
  Jackson Ludwig a year ago

  I can't speak for others, but I had a very good experience here while Heritage was caring for my father. Staff were very kind, friendly and accommodating and I think it was a very comfortable place for him to live. I enjoyed the time I spent with him there, and the residents there were also very kind. I felt like efforts were made to involve my Dad in communal activities. The nurses checked in on him regularly in the later periods of his time there, and made sure he was comfortable. The views and food here were very nice, and it was a comfortable place to be near the bay. There are a variety of spaces within the Heritage, a nice dining room, courtyards, gardens, and library spaces. Some rooms face towards the street and some towards the bay. My only comments are as this is a historic building, it is a bit dated in some areas, and not the most friendly for those who are mobility challenged. For example the main doors have a bunch of stairs which my Dad had difficulty with. There is an ADA back door, however. The mail is also tucked away down a dark hall in the basement, quite far from the residents' rooms, something that would've been difficult for my Dad to get. They do offer that the mail gets delivered to the front desk, however. The main reason for the -1 star is that when we signed him into the community it was not explained that there would be major construction planned. For a period they suggested bussing the residents out of their rooms to another location while work took place. Overall we felt management could've been more transparent about this from the beginning. But I don't want to end on a sour note. We appreciate all the help and care the nurses and team gave to our father over the years and we are forever grateful.

• G
  Grace Lin 8 months ago

  Beautiful architecture under the sunset !

In the order Google returned them. Not verified by Caring Advisor.