Heritage Place Independent Living
About Heritage Place Independent Living
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Open
4.7
72 reviews
Every day · Open 24 hours
Google reviews
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Debbie Mcl 5 months ago
The physical facility is exceptional compared to most in the area. Most staff are great and the building contains caring and helpful support such as beauty shop and physical therapy. The business office is unprofessional and poorly run. It took months to begin using the ACH information we provided before we moved in and I was getting non payment notices on his door. A "manager" had me sign a transfer form to memory care and told me there would not be an upcharge because we had given notice to leave but I did not get it in writing so of course they billed after we left. When I asked them to review the process and find the "manager" who told me we were paid and owed nothing more I got the feeling this was not an uncommon scam to get a signature. Someone from "corporate" called me and offered a discount if I just paid but that was apparently never notated either. Takeaway is to get EVERYTHING in writing and be prepared to argue your case. My 4 rating is for the staff who tried to make this a good experience for someone who had a hard time adjusting. The business office overall would rate a 2.
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Debra McElhaney 3 years ago
My parents are in their mid 80s. We knew the time had come to make a change from their big house to somewhere more convenient. I toured several places. One stood out. Heritage place, not because it was shiny and new, but because of the people. If there was such a thing as 20 stars I would give it to Nikki Bolden. The caring, and the openness with how she treated us was amazing in comparison to what I have seen out there. It’s obvious, that this isn’t just a job to her. She is passionate about her residents. It’s obvious that she cares about them as much as they do her. The facilities are immaculately clean, the food in their dining room smells amazing. I can attest to their baked goods. So good!! They have a wall to honor their veterans, a library, happy hour, gatherings, crafts, and so much more. I feel so comfortable with my parents going there and making this their new home. Thank you Nikki, you are a blessing to our family.
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Brenda Stout-powell 8 months ago
My Mom is so happy! We are all very excited about Heritage Place. Every person we met were heart warming, inviting and attentive to the residence. We also shared a meal with Mom in the dining room. Excellent food presentation, taste and amazing customer service by the male server. I look forward to visiting again and investigation for an apartment for myself.
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Lindsay Geiser 9 months ago
My mother has thrived in the community. I am slightly concerned to learn that they fired my favorite employee there. She was the go to person that I always used and she knew every resident by name, making sure she took good care and looked over all of them. Time will tell if I need to relocate my mother or not. The place could use some updates and more parking. The food is just okay and most of the staff has been very friendly. Again just bummed out that my favorite staff member is gone.
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Courtney W a year ago
This assisted living facility offers a comfortable and well-maintained environment. The staff consistently demonstrates a welcoming and friendly demeanor during client visits. The facility maintains high standards of cleanliness and supports independent mobility for its residents. The atmosphere is positive, with residents readily engaging in friendly interactions.
In the order Google returned them. Not verified by Caring Advisor.
- Address on Google
- 300 Huguley Blvd, Burleson, TX 76028, USA
From Google · 09 Nov 2026
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