Highline Place Memory Care

Can't say enough good things about the care that Highline Place offers to loved ones dealing with dementia - the staff is outstanding, their ongoing activities are great, the cleanliness and food are commendable. Jodi really helped us out in January when we were in a tough spot - the first memory care option we tried for our loved one had ended badly, cold weather was coming, and we were really worried about what to do. Jodi got our loved one the perfect room which keeps her calm since they can see trees, the pond and birds. Everyone is so fantastic, I'm especially grateful to Audra who greets us on our weeknight visits - she is a gem! The staff really care and are proud of what they do and it shows. Thank you for making our lives easier as we continue on this dementia journey with our loved one. You all are angels!! Thanks for treating our loved one with such respect and giving dignity to them during this time in their life, it's so appreciated.

Loved meeting Cori in admissions. She was honest, caring and very professional. I very much enjoyed and appreciated how well the residents were treated, with respect, dignity, and with the utmost care for their safety. The facility was clean and fairly well updated.

I've been trying to write this review for over a year. I wanted to do it right after my mom passed away, but every time I sat down to write it, I realized there simply weren't words big enough to express what this community meant to us as a family. From our very first conversations, before my mom ever arrived, Traci and Jodi met our family with extraordinary compassion. They took the time to listen, they genuinely cared about what our family had been through, and they immediately made us feel that we were no longer facing everything alone. In one of the darkest moments of our lives, that kindness meant more than they will probably ever know. Although my mom was only part of their community for her final 10 days, every member of the team treated her with dignity, kindness, and respect. Just as importantly, they cared for our family. They kept us informed, shared their knowledge with honesty and compassion, helped us navigate incredibly difficult decisions, and made sure my mom was as comfortable as possible while also looking after us as we stayed by her side around the clock. One memory has stayed with me ever since. Shortly after my mom passed, one of her caregivers came out to the courtyard where my sister and I were sitting simply to check on us and make sure we were okay. I could see the tears in her eyes. In that moment, I realized they hadn't just cared for my mom... they cared about her. And they cared about us. That simple act of compassion is something I will never forget. If you are reading reviews because you are facing one of the hardest decisions your family will ever have to make, I hope this gives you some comfort. This community doesn't just provide exceptional care. They provide humanity. More than a year later, our gratitude has only grown. To Traci, Jodi, and every member of your incredible team, thank you for caring for my mom with such dignity, and for caring about our family when we needed it most. You gave my mom comfort in her final days