Holiday Birch Heights

The food is above par from our local cooking in former house....more healthy and ample amounts....salads w/every lunch and soup w/every dinner. Breakfast offers abundant choices and is the best meal of the day....this writer's opinion. Love our apt. Thought I'd miss the big house on Lake Winnepesaukee, but have not. Lifestyle definitely different, but we adjusted right away. Lots to keep you busy. My cat even loves it here in Derry, NH. Affordable compared to other sites we searched for a year. Highly recommended.

Many things have changed in the 8 years that I have lived here and not for the good. The activities used to be on the back of the daily menus which served us well for reminders. During snow storms the staff would clear off our cars and move them for us. Before the renovations we had prints of the classic artwork up and down every hall in beautiful wooded frames. Now it is all abstract modern art in cheap frames. The new carpeting that was installed in strips is not staying adheard to floor, where we have so many walkers and wheel chairs this was not a well thought out plan. Although I like all the staff, I feel they are all over worked, need more support, the staff quantity minimum needs to be increased along with there rates of pay. Considering our yearly rental increase, this should easily be accommodated.

The facility is extremely clean and bright with designated areas for activities such as crafting, bingo, exercise, movie nights, religious services, dining, corn hole, jig saw puzzling, choral group, etc. The staff treats everyone - residents and family of residents - like family. They know you by name when you walk into the lobby. The management staff is accessible and responsive. My family member has been at this facility for 9 months and loves it. She is so excited to participate in indoor activities as well as the many coordinated external field trips / activities.