Houston Heights Nursing and Rehabilitation Center

I cannot say enough wonderful things about the care provided at this nursing facility. The staff consistently show compassion, patience, and respect, creating a warm and welcoming environment. I would especially like to recognize Franklin, CNA, for the exceptional care and support he provides every day. Franklin goes above and beyond to ensure residents are comfortable and safe. He always has a positive attitude stays very professional and is always willing to help. Im always disappointed when I catch him on his off days.

March 31, 2026 Houston Heights Nursing and Rehabilitation Center is the third nursing home facility that I've called home since 2010. But wait until you hear this: for me, it's definitely the best place to call home. The nursing staff exceeds expectations. My Certified Nurse Aides (CNAs) do a highly credible job of promptly meeting my needs. The RN and LVN nurses' oversight of my health forms an important link to my physician, who is responsible for managing my health. I must mention our food and nutrition service. I enjoy food, and their offerings are much better than those at previous facilities where I've lived. Let's talk about the hard work and attention to detail of our housekeeping staff, who keep the building spotless and smelling great. Our maintenance crew is excellent. They handle everything—even small tasks like hanging a painting. Houston Heights Nursing has a knowledgeable receptionist who provides prompt, kind assistance in addressing callers' needs. Many people underestimate the duties of a receptionist. That's why a receptionist is so vital for me and everyone else. The Director and Assistant Directors of Nursing closely monitor us residents. I appreciate their dedication to knowledge, understanding, and, equally, to the quality of life of every resident here. Other auxiliary services, such as physical therapy, behavioral health, and community activities (for learning and having fun), are essential no matter where you live. Additional services like the Business Office, laundry, and others—though I can't recall them all right now—help create a home worth being part of.

Oct.2026 - gets worser by the week Update: there is only such much administration can do. The social worker always says she needs to Follow up on stuff, never gets answers back. We’ve been waiting on dental visit for 2 months now and they said they come monthly. CNA dont do there job thorough. Mr D is the only CNA that takes great care of my loved one. Other cnas wont turn your loved one or make sure they’re comfortable and rude. The event calendar is not followed. Transportation is greet its a smooth process. Other than admissions, abuse coord and front desk receptionist This place needs seriously accountability.