Huebner Creek Health & Rehabilitation Center

Google reviews

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  Juanita Ramirez a month ago

  I am writing to bring a concern to your attention regarding the professionalism and communication of the new Housekeeping Supervisor. As a family member of a resident, I believe that all residents and their families should be treated with courtesy, respect, and professionalism. Unfortunately, I have observed and/or experienced interactions in which the supervisor’s communication with staff and family members has come across as rude, dismissive, and unprofessional. I understand that supervisors have a responsibility to manage their department and address workplace issues. However, those responsibilities should be carried out respectfully and professionally, especially in a nursing facility where employees, residents, and families interact on a daily basis. I’m not sure of the previous supervisors name for housekeeping but it was a male a few months ago. He was very professional and on point. The building was always in good shape and his staff worked as a team and always responsive to resident needs. It’s the little things. These days the team seems dysfunctional and low moral. It always starts at the top. Great leadership is what keeps positive energy and a great team. I hope this finds you all well.

• A
  Alisha Pendley 4 months ago

  Do not let your family member go to this facility. This has been the absolute worst experience I have ever had. My mother had a hip replacement and came to this facility for her post hospital care. They had nobody available at night to help my mother to the restroom. The CNA on site said they were not trained to help people get to the bathroom. It is 10:24 PM at night and my mother has not had her evening meds. I will be filing complaints with the state and anybody who will listen to me.

In the order Google returned them. Not verified by Caring Advisor.