Illinois Veterans' Home - Chicago

Google reviews

• N
  Nancy Roach-Wilder 10 months ago

  this is a very nice, new facility and the staff is very nice. to get 5 stars there would need to be more organized communication between staff and medical providers.

• L
  lauren conner a year ago

  The Illinois Veterans’ Home – Chicago has potential, but it’s currently facing serious operational challenges. The facility is severely short-staffed, yet continues to accept new residents, creating an overwhelming environment for both staff and residents. Many employees are clearly dedicated, but they are overworked and underpaid, trying to provide quality care with minimal support. This has led to frequent miscommunication, delays in service, and a general sense of disorganization and burnout across departments. The veterans housed here deserve consistent, compassionate care—and the staff deserve the resources to provide it. Unfortunately, without immediate investment in staffing and support, the quality of care will likely continue to decline. This facility needs to prioritize retention, staffing ratios, and overall morale before the situation worsens. Until then, families considering this home should be aware of the current conditions and ongoing concerns!!!

In the order Google returned them. Not verified by Caring Advisor.