Immanuel: The Landing

I recently helped my sister move into a Senior Living apartment at The Landing. Her apartment is beautiful, like brand new, the perfect size, with lots and lots of storage. She uses a walker, so wasn't sure how she would fit in. The staff and residents are all so kind and were already calling her by name on the first day. The heads for each department all came and introduced themselves and filled her in on all the little extras that their department provides. The dining room even had a special meal and get together for all the residents in her hallway so she could meet them. She feels so welcome! I'm glad she is able to live there and I would love to live there myself. The Landing is the perfect place to land.

We are beginning our fifth year in this wonderful community. I SO appreciate the beautiful spaces,the upkeep both in and out of the building, the quick response to requests for assistance,the delicious meals and the wonderful community we've found.

I’m writing this as a close friend of someone who spent several months living at this facility, and based on everything I saw and heard during that time, I would strongly advise others to think twice before placing a loved one here. From the beginning, something felt off. My friend would often tell me about how staff seemed disorganized and short-tempered, especially during evenings and weekends. Calls for assistance went unanswered for long stretches, and basic needs like medication and hygiene were frequently delayed or overlooked. When I visited, I noticed the environment looked clean on the surface, but the mood among residents was quiet and withdrawn, like people had given up on being heard. What bothered me most was how impersonal and businesslike everything felt. It didn’t seem like anyone there really knew or cared about the residents as individuals. I remember my friend telling me about how management, particularly someone named Glori Trube, would make grand gestures during inspections or tours, but behind closed doors, there was little follow-through. My friend described her as more focused on protecting the facility’s image than actually improving care. By the time we helped move my friend out, they were emotionally drained and far less healthy than when they arrived. The experience left a lasting impact, and it’s something I wouldn’t want anyone else to go through if it can be avoided. Please, if you’re considering this place for your parent, grandparent, or any older loved one, take the time to look deeper than the brochures and lobby. Visit at different hours, talk to current residents, and don’t be afraid to ask hard questions. Your loved one deserves to feel safe, cared for, and respected, and from what I witnessed, that just wasn’t the reality here.