Keystone Post Acute

My mother has been a long-term resident at this facility for years. Five years ago, I would never have given this place a 5-star rating. However, with new management, a younger administrator, and an entirely new team, everything has changed. Initially, I was concerned for my mother after the transition, as the previous owners had only worsened the situation. But I was pleasantly surprised. The administrator acted swiftly! Fresh paint, new furniture, and stunning patio furniture have transformed the place. Excitingly, the backyard deck, which has been broken and unusable since my mom moved in, has finally been repaired. For the first time in years, my mother’s home truly feels like home. Stephanie in activities is the most incredible activities coordinator this facility has ever had! She organizes so many fun activities, arts and crafts, cooking classes, church services, and the best part those amazing cookouts and family events. The nursing staff is exceptional. They are so caring, helpful, and always greet us with a smile. The ladies in the front office are always cheerful and welcoming, with their doors open. The administrator always has his door open, greeting us with, “Welcome back to Keystone, enjoy your visit, let me know if there is anything I can help you with.” In the past, all offices were closed, and it was unclear who was in charge. I noticed this facility is rated 3 stars by Medicare, but let me tell you, they deserve 5 stars. The hard work, attentiveness, care, love, and dedication of the staff are truly proving 5-star quality of care. Thank you, Keystone, for completely transforming this facility and for always being so patient and kind to my mother. You are all true heroes and genuine healthcare providers.

My sister who is special needs was admitted to Keystone Post Acute after several hospital stays. . The staff at Keystone is very friendly and they seemed to always be cheerful and helpful every time I called or went to see my sister. I had no problems getting a hold of my sister on the phone. Sometimes they had to call me back but they always did. My sister enjoyed the activities and she liked the food most of the time. If I ever need to send my sister back there, I would in a heartbeat.

The staff has all been amazing since my mom has been there. Everyone is kind and attentive. Even before my mom was placed there my Husband and I went to check the place out. Nobody expected us to show up, but they were still kind. Caring gave a tour and it just helped us to understand that what we walked into is exactly how the facility is clean professional with an at home field. I want to give an extra special thank you to Brianna. Who is Admissions she was very kind continues to be encouraging always answers the phone and is available and gets things done.. I would recommend this place for anybody looking for somewhere to put their family member whether it be long-term or short term they'll be in a good place with good people