King's Reserve Willowbrook 55+ Active Adult Living

Google reviews

• P
  Perry Mittelstaedt a month ago

  Jessica and her team, Wayne and Ricardo did a fantastic job taking care of us during a power outage and even provided us with an Air-conditioned place to be comfortable and also provided us with food and drink while we all waited for the repairs to be completed. Thanks so much for all your help and really taking great care of your residents. Well done!

• L
  Luci 6 months ago

  Very disappointed in the fact that I wasted 2 weeks speaking with leasing agents and submitting an application here. Upon first calling on Saturday 11 April, Doneisha (sp) answered and we inquired if they allowed residents under the age of 55. She said she wasn't sure and would check, but we could swing by for a tour while she checked. We had a good tour, then at some point while there she confirmed that they allowed a certain percentage of residents to be under the age of 55. She gave us a lot of information and gave me an application. She gave me a number I could call that supposedly was for prospective residents if I had any questions before submitting an application. I tried calling that number several times and either got the voicemail or it was picked up and hung up immediately. I then went in on one of my lunch breaks after talking with someone on the phone named Claire who confirmed the age question again. I came in and submitted my filled in paper application and ID on Friday 17 April with who said she was Claire (that or she didn't clarify her name and let me take a business card from the desk that said Claire). I didn't have my SSN so I came back on Saturday 18 April to submit it and tour to decide on an apartment unit. I chose one with Doneisha but before leaving she tried to locate my application at her desk and couldn't find it.... She stated she would find it and it was probably in Claire's desk who wasn't there at the moment. She said I would hear back on the application in up to 5 days. So I waited until Friday 22 April and tried to call but didn't get an answer. So I went in on my lunch break and asked for Claire. Apparently the person I was asking was Claire (and she WAS at the desk where I had talked to the woman who said she was Claire, but I did not recognize her). I described who I had talked to and the real Claire said I was talking about Ashlee, and she was in her office. Claire did not have a friendly or inviting tone at all. I went to talk

In the order Google returned them. Not verified by Caring Advisor.