Ladera Center
About Ladera Center
Location & Map
Why Choose Us
Skilled Nursing Care
Skilled nursing services provided at this community
Albuquerque Location
Located in Albuquerque, New Mexico
Reviews
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Health
Open
4.0
166 reviews
Every day · Open 24 hours
Google reviews
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Nickol B 2 months ago
It wasn’t what we expected for my mom, at first it’s not the worst place to stay but could use some refacing or some other TLC to the place itself. More communication and be more welcoming for the residents and family. We entrust our loved ones with these facilities when the family isn’t able bodied themselves to care for them or live long distance to keep them home or hire in home 24/7 care. I say the nursing staff was great from my perspective, sometimes it was hard to be in touch with staff when it came to questions about transferring etc. it’s a lot getting to know about her needs and new people, names without business cards or I don’t recall a welcoming packet from them with contact information besides calling the facility itself to be transferred to end up leaving a voicemail which sometimes never got returned. On the upside nurses took good care of my mom. She liked Hilda was nice and good with her. I lived in Santa Fe so I didn’t get to meet majority of everyone on a day to day basis. I’ll admit all nurses are the backbone of it all doing the hard work for loved ones. She had the sweetest cutest roommate. Who she misses now, and they looked out for each other. I get it, Although they have many others to care for I get some nurses can get too busy for changing the patients briefs which led to a bad rash from the moisture. The downside of the facility is I feel male and females should each be separated in a different side of the building to each wing, and the long term to short term as well could’ve been more organized for the nursing staff. What was more uncomfortable there was other residents entering her room especially male just to peek outside to the courtyard. To me this is a safety concern for male patients in females room! The other issue was a shared bathroom and the space or lack of privacy, a few things would disappear of hers personally. Like a gown was on another resident. At the end of the day we are all doing our best and I can’t say the
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Stephenie Blackmon 2 months ago
The staff smiles at you. The people taking care of my dad were so nice to him. Food smelled good for dinner! 1,000 times better than the other Rehab my dad was in..I appreciate the good vibes. Still smells a little but not bad!!
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Harry DeVerna 4 months ago
Mom is in good hands I would like to see a board in the rooms like you see in a hospital room for each patient. Special instructions. Example Mary Hammonds needs help with cutting up her food ? Does not hear well . I personally like your facility and your staff. I did have to ask for a food tray yesterday for mom’s roommate. She was not given food.
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Justin Holt a year ago
I had a relative stay at the Ladera facility. The medical staff were amiable and professional, but my family had an issue with the business operations manager. When my relative's insurance stopped covering the cost of his/her stay and he/she had to pay out-of-pocket, the business operations manager used high pressure tactics to try to demand details about my relative's personal finances from my family. My relative transferred to the hospital for treatment. When it came time for him/her to return to Ladera, the business operations manager advised my family that Ladera couldn't receive him/her because they could not provide the care that he/she needed. 1.) Ladera staff cared for my relative prior to his/her transfer to the hospital; I'm highly dubious that Ladera lost its ability to care for him/her during their treatment in the hospital. 2.) Ladera staff did not inform my family that they couldn't care for my relative until after we contacted them about transferring him/her back to Ladera. 3.) Ladera staff reportedly told the hospital social worker(s) that my relative did not pay his/her bill when I ensured it got paid. I don't know what is going on with Ladera, but I will not recommend it until I know there is an improvement.
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Deanna Whittington 2 months ago
My father was here up until he passed away yesterday but the staff here was wonderful with him and he loved being here because of the staff always taking such great care of him. I cant thank you all enough for making what time my dad had special and that he knew you all cared for him thank you for everything.
In the order Google returned them. Not verified by Caring Advisor.
- Phone on Google
- (505) 836-0023
- Address on Google
- 5901 Ouray Rd NW, Albuquerque, NM 87120, USA
From Google · 09 Nov 2026
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