Laketown Village

We picked Laketown Village for my brother- in- law after our tour by Cindy Rooney. Cindy is amazing and took the time on her off day to show me Laketown Village. We needed memory care and Laketown Village offerred both assisted living snd memory care. The facility was spotless, beautifully planned out with lots of space and courtyards. Management covered every aspect of the facility to ensure the highest quality of care. They also incorporate methodology based on the science of aging to promote neuroplasticity to improve cognition as well as physical activities to keep their patients strong. Their meal area looks like a fancy restaurant in the assisted living center. In memory care, it feels like you are eating with your family. Each area has tons of staff that are specialist in diverse fields for the geriatric population. As we meandered into the many different areas that were built to support activities to promote brain health and physical strength, Cindy Rooney mentioned that they also have live entertainment 2 to 3 times a week. She reviewed the security system throughout the facility that ensures the safety of the residents. Each day offers a list of activities that assist in keeping residents busy and connected. The staff, especially Cindy Rooney, seem more like family members offerring hugs and love to every resident calling them by their first names and addressing endearing qualities of each. Our family feels very confident after a prolonged search that we found the perfect home for our family member. Thank you Cindy Rooney for taking the time on your day off to give us such an extensive and detailed tour. You are truly an angel. I have been an RN for over 40 years and I sincerely feel that this is the best facility for the elderly I have ever found S. Katner, RN

Laketown Village used to be a wonderful facility filled with compassion and genuine care for its residents. Unfortunately, that atmosphere seems to have changed since Marie Williams became the Executive Director. I strongly believe that state officials and corporate leadership should conduct a more thorough investigation into what may be happening behind the scenes. The leadership displayed by Marie Williams and Charlotte has been, in my experience, rude and unprofessional. Personal feelings appear to override professionalism, which should never happen in a facility responsible for the care and dignity of elderly residents. When staff members advocate for the residents, it seems to be met with resistance, and in some cases individuals are removed from the building for speaking up. It is concerning that Pegasus Senior Living Corporation allows this type of representation within their organization. If Pegasus truly cares about the well-being of their residents, I believe stronger oversight and accountability are necessary to ensure the residents receive the respect, safety, and quality of care they deserve.

This place has been awesome. Cindy Rooney and Charlotte (RN) go way above expectations. I love the staff. This place is great and I would highly recommend. They care alot about their citizens and go above what I was expecting.