Lakewood Estates | Sky Active Living

Google reviews

• P
  Patty McCallum 3 months ago

  Leelynn and staff are true guardians angels!!! They moved mountains literally to get my mother's apartment ready over the holiday weekend with new paint, carpet, refrigerator etc. And made her feel so WELCOMED when she arrived! She absolutly LOVES the chef style AMAZING food catered in the dining hall! So many activities to keep her busy, socializing all day long and not feeling lonely anymore! HIGHLY recommend placing your loved one here in EXCELLENT care, with the hands on staff for any of your needs to make this feel like HOME!!!

• A
  ashley martin 10 months ago

  If I could give this place negative stars, I would. Do not put your loved ones here. While the leasing coordinator and a few staff members are nice, that is where the positives end. This facility is poorly managed, unhygienic, unreliable, and financially reckless—especially dangerous for elderly residents on fixed incomes. The food is awful, and the hallways regularly smell like cat urine. That alone should be unacceptable in a senior living community. Transportation is a complete failure. The bus that is supposed to take residents to medical appointments was routinely unavailable for that purpose. My mother had to cancel multiple doctor appointments because the driver prioritized shopping trips and social excursions over medically necessary care. She was explicitly told by the driver that she needed to schedule her healthcare around when he was taking “the ladies” out. That is not just poor service—it’s neglect. Even basic amenities like laundry were mismanaged. Sign-up sheets existed but were meaningless. Other residents regularly used the machines during my mother’s scheduled times, and staff did nothing to enforce the system. After just three months, my mother chose to leave. She fulfilled the required minimum stay, provided proper notice, and was told clearly that she owed nothing further. I advised her to get this in writing. She asked the office multiple times and was repeatedly told—despite emphasizing she is on a fixed income—that documentation was unnecessary and everything was “all set.” That was a lie. After she moved into her new apartment, this facility illegally withdrew rent from her bank account for a unit she no longer lived in. This overdrew her account, took her grocery money, and prevented her from paying first month’s rent at her new home. When I called to address this, I was told it was an “error” and would take 5–7 days to fix—completely unacceptable when dealing with someone’s livelihood. I never received a call back from the facility

In the order Google returned them. Not verified by Caring Advisor.