Landon Ridge Alamo Ranch Independent Living

I have been living here for several years and now my elderly mother is living here as well. First and foremost, I want to say that the staff is courteous, helpful, and concerned about the residents. We have been very fortunate to have as a new director, Miss Kristian, she has made great efforts to improve the overall quality of living in our community. She has shown a genuine willingness & commitment to bring about many positive changes. This community has now become my family. Thank you to all of the staff for making this place a safer place to live.

To Whom It may Concern: This is an unsolicited testimonial of my personal observations as a resident at the Landon Ridge Independent living residence at 11300 Wild Pine Rd, San Antonio Texas. The following are my personal observations after having lived there for two full months. I will start with what I consider the most important component of an organization which in my opinion is the staff. The staff in my opinion has been carefully vetted and then highly trained. You can immediately tell that the attitude of the staff is to care for the residents as if they were family. The priority is make the people under their care with feel safe, cared for and treated with the utmost respect. I know that Landon Ridge met all my expectations and then some. As I met with the residents, I would inquire how long had they been there and how they liked living there. Without exceptions, the people I talked to were happy to be there. I personally judge this institution with 5 stars. It exceeded my expectations. The next important aspect of living there is the condition of the facilities. The property has been carefully maintained. Any problems that arise are promptly address and fixed in a reasonable time. Resident concerns are taken seriously and resolved to the tenants satisfaction. And lastly, the management takes great pains to ensure the residents have enough activities to occupy their time doing constructive and fun things to be mentally engaged. The activities director is extensively involved to keep the bodies healthy and the mind engaged. This is probably one of the best independent resident facilities in the San Antonio area. I am staying here and would certainly encourage anyone that wants a top notch facility at an affordable price to stay here also. Sincerely, Ernest Veranes

Hands down, the most phenomenal Property owners, maintenance crew and general staff by far! I see different properties at senior living buildings everyday. I can assure you that whatever property management and the owners are doing, they are doing a beyond phenomenal job! Not only is the environment very welcoming, but even the front end staff are so cordial, friendly (not robotic) and seem to be very easy to speak to. Its clear that their Maintenance directors, like Erik at the Memory Care and Assisted Living building -OR- Roger, and his team: Saun, Pete, Michael and Gabe, go above and beyond their daily tasks and have a very close relationship with the tenants. The way the staff coordinate and communicate with one another make you want to smile. Whatever issue or task may arise, the maintenance guys are on it like "white on rice". I had the pleasure of seeing atleast 95% of the residents personally, and they all seemed to be so happy, especially the way they greeted the maintenance team and a few of the guys i had the pleasure to be around. When the maintenance team arent doing work orders, they are always looking for the next way to improve the tenants experience, as well as assuring everything is working properly for each and every individual and their concerns. That is paramount, and these guys have it covered, no question. There isnt anything these guys and the staff wont do to make sure the tenants are always happy and feel appreciated. I see alot of properties that are solely Senior living properties 5 days a week. Whomever the property owners and corporate owners are, they know what their doing. The guys they have working here are a force to be reckoned with. Whether its their customer service, hard work and always striving to improve the tenants experience. Its more of a passion to them, than a workday, if that makes sense. That really says something.