Legend At Council Road

My parents moved into Legend at Council Road in January, 2021. Despite staff turnover, I believe the care they have received has been exceptional. The menu selections need improvement. But, I realize they have had turnover, and they are making positive changes. I’m looking forward to the finished product. Through the changes, the one thing I knew my parents could count on was Health Care Director, Stephanie Petty. She has been so kind and caring with my parents. And I can tell her kindness and caring are genuine. Sadly, my father recently passed away. Despite her busy schedule, Stephanie made sure she took the time to attend Dad’s funeral. That’s just who she is. I know Mom can ask anything of her, and she will do all within her power to accommodate her. I am pleased with the overall care my parents have received. And I would not hesitate to recommend Legend to others looking for a quality Assisted Living experience.

I moved my mother to Legend At Council Road on June 12th 2022. This has been one of the toughest decisions our family has ever faced. My first visit everyone was extremely friendly and greeted me as if I were family. I took a tour of the facility. A few days later I took other family members to take a tour and we agreed this would be a wonderful home. Our first day we met Director of Nursing Stephanie Petty and I knew right then we had made the right decision. I have never met a person that felt so genuine. She made all my fears and doubts disappear. She is so gentle and caring not just with my mom but with the family. We have experienced a few bumps in the road along the way and I understand that no facility is going to be perfect. Every concern I have Stephanie has done her absolute best to work through the issues with me. Legend went through many changes with personnel right after we moved in and at one point I was looking to move my mother. I went in and talked with Stephanie in private and gave her all my complaints. She asked me to give her sometime to work on them and I have to say there has been improvements. We would have moved if it wasn't for Stephanie and I feel so blessed that I have someone like her caring for my mother!!!

My father lived at Legend the last 6 months of his life. I had visited several other facilities before choosing Legend. The determining factor in choosing this one was their Nursing Director, Stephanie Petty. She cares for the residents in such a compassionate & caring way on a daily basis. Any concern I had or need of my fathers was immediately addressed. It is a big decision to leave a vulnerable parent in other peoples hands. But with Stephanie there I knew he was getting the best care & attention possible. Desserie & Narnita were also exceptional in their work & care of my father & the other residents. A facility is only as good as the care team in place. As long as Stephanie Petty is there you can confidently know your loved one has the best.