Life Care Center of Haltom

Mom had a recent stay here and she was very well taken care of. Thank you Kristi in admission department for working with our family and making sure our mom’s room was comfortable. Eddie and Lisa her nurses were also awesome. Hopefully family will stay well but if we need a rehab again we will chose this location.

I want to be fair in sharing my experience because there were some staff members at this facility who were genuinely kind, compassionate, and helpful. Unfortunately, my overall experience was overshadowed by repeated instances of poor communication, lack of follow-through, and what felt like unnecessary pushback from staff. My biggest concern was my grandmother’s discharge and the assistance provided by the individual identified to us as the case manager, Mubiana Morgan, LVN. My grandmother has a broken leg and is wheelchair-bound. As someone who works in healthcare in direct patient care and has worked alongside case managers, social workers, and other clinicians, I was extremely disappointed by the way her discharge was handled. My aunt was not adequately informed ahead of time that she would be responsible for arranging transportation for my grandmother after discharge. When she asked for assistance, she was not initially provided with meaningful resources, guidance, or help navigating transportation options. The only option presented to her was private-pay transportation, which can be extremely expensive. What was especially frustrating was being told that because my grandmother had been discharged and was no longer assigned to this case manager, there was nothing she could do to assist with transportation. My grandmother was also expected to be out of the facility by 3:00 p.m. This left my aunt scrambling at the last minute to figure out how to safely transport a wheelchair-bound patient with a broken leg home. It should not take a caregiver becoming upset before someone is willing to say, “Let me see what I can do to help.” Even if a particular staff member is no longer responsible for a patient after discharge, basic compassion and professionalism should still be present. At minimum, the caregiver should have been given appropriate information and resources ahead of time rather than being left to figure everything out at the last minute. I found this exp

My mother was admitted here from Texas Health Harris Methodist Hospital in October 2026. Her discharge records clearly showed she is diabetic, yet this facility ignored it and did not give her diabetes medication. One night she was left unattended until the next day with her own feces run down her legs. No one checked on her. This is neglect of a vulnerable elderly resident. We moved her out after a few days and have filed a complaint with Texas HHSC. Do not trust your loved ones to this place.