Lutheran Home

My husband fell & broke his left arm in September. He was hospitalized for 11 days for surgery & recovery. The hospital's social worker suggested two rehab facilities and I chose The Lutheran Home as my mother had stayed there briefly after a surgery. He stayed at The Lutheran Home for almost 18 days. During that time he worked with a PT therapist, an OT therapist, a Swallow therapist and was provided a special meal accommodation as of course he fell while in the midst of dental procedures for new dentures.He was toothless. After experiencing a lack of care at the hospital he was in poor physical shape. I was very impressed that he was seen by a series of therapists within an hour of his arrival. A plan for his therapy was in place the next day and was revised based on his physical ability throughout his stay. What impressed me is every decision was shared with me .In addition I felt for the first time in weeks the staff was listening to my input. After all I knew what he had experienced at the hospital , or what medications he was on or what additional health issues he has. I felt he received the best care and attention from every staff member who entered his room. I was greeted by staff daily when I visited. It was such a warm ,welcoming experience after his hospital stay. If you are faced with the difficult question as to where will my loved one receive the best care he'she needs in recovery, I highly recommend you consider The Lutheran Home.

Very frustrated with how this facility is handling my father’s discharge. He has been medically cleared and is ready to leave, yet the facility has been unresponsive and difficult to communicate with regarding next steps. As his activated POA, I have repeatedly called and requested clear discharge planning information and timelines. Calls have not been returned, and communication has been extremely poor. For a facility caring for vulnerable seniors, this lack of responsiveness is unacceptable. Families should not have to fight simply to get basic information or coordinate a loved one’s transition out of rehab. I would strongly urge anyone considering this facility to ask detailed questions about discharge procedures and communication practices before admitting a family member.

Today I met AWESOME volunteers at Lutheran Home. Thank you for your time and dedication you put in supporting the patients.