Lyndon Crossing

This place is under new management and doing well. The therapy team is great and is showing true progress.. I would recommend for rehab.

I would not trust them to take care of a goldfish. Would give NEGATIVE stars if i could. Absolutely disgusting, atrocious, horrible, hell-on-earth, unhygienic, poor excuse for a care facility. The place reeks of urine. Staff who come off as ignorant, rude untrained, and lazy. There was maybe a rare good 1 or 2 in the whole facility but the good ones are overworked because of staffing issues… the 99% who aren’t caring at all makes you feel afraid to even ask for assistance/speak up for your loved one (for fear of retaliation). I’m only leaving this review now for that very reason, now that my loved one is gone, I feel free to speak my opinions and share my views. Management and leaders who seem to ignore you when you try “go up the ladder” to improve the situation. My family member developed a SEVERE bedsore that I feel could have been preventable with proper turning care. There was a time she had been double-diapered seemingly because they didn’t want to have to deal with changing her as often or dealing with the mess?! She was left her in uncomfortable positions for hours on end (she was paralyzed and could not move herself). Often I would come back the next day to find her in the same position or slumped over sideways. She could not speak or advocate for herself. They skipped bathing her. They left her in dirty clothing (they promised in the beginning she would be changed daily). She was so dirty, the smell from her was repulsive, horrible, sour. There were many times I would visit and she would have food on her face, crusted around her mouth and dripped down her neck. She got little sores in the corner of her mouth because of food left and not wiped away. Her scalp was flaky and dirty and dry. Her hair became matted... ... I was constantly worried for my loved one's level of care. These are my opinions over a 6-month experience so please, PLEASE, do not send your loved one here. Anywhere but here.

This Community is so diverse and vibrant! There have been so many changes and I can’t wait to see how amazing it is later as things keep getting better and better. It is so nice that the facility is agency free and has so many staff members who really care! The memory care has my heart and it is so reassuring as someone who had family with dementia in a facility to see them cared for so well.