Magnolia Crossing Nursing and Rehabilitation Center

Our experience with this skilled nursing facility was truly wonderful. The staff is compassionate, attentive, and consistently went above and beyond to ensure their patients are comfortable and well cared for. Communication with the care team is clear and reassuring. We recommend Magnolia Crossing for all our your rehabilitation, long term care, and memory care needs!

Update it gets worse: We moved her and the only thing of hers that we could find was her shoes. Clothes with her name in sharpie and embroidered are gone. Two expensive jackets are gone. Colorful fun socks are gone. At least one pair of shoes is gone. Books are gone. Her glasses were lost long ago and never found. I don't even remember what else, but the items she had could fit in a very small bag. This company needs to fire their billing, spend 120k on salary and hire someone with very good experience to untangle the snafu and once money is coming in hire more staff. Original: This used to be a good facility, but after two ownership changes it's bad enough I am moving my mother in law out. She is in the memory ward. There used to be regular events in which family was notified and invited to attend. Those are gone. There used to be more staff, but now they are on a skeleton crew and everyone is overworked. Good used to be good lower end restaurant, now it's school lunch level. The only medical care they provide is a doctor I've never seen prescribing more calming meds. If you're relative has diabetes and needs a podiatrist to clip nails you have to arrange to take them yourself even though they say they will take care of it. Now the really bad part is billing. Never left them do a one time draw from your account. We did and they have been billing monthly, but getting invoices is like pulling teeth and we need them for insurance, so we can't balance the account easily and have issues with overdraftimg (we just found out we can stop this one payment with the bank and are trying to arrange for that because changing the account number will lead to hours of work). For all this you would think you are at a discount place. No. Over $6k a month for this negligence. If the owning company wasn't cheap they could hire someone to properly take care of accounting and then they could fix this, but clearly the owning company is both short sited and flat out doesn't care.

My mom was in respite care at Magnolia Crossing for 5 days. She came home looking refreshed and happy. The staff was amazing and the administration office was so helpful and informative. Carol did a great job of explaining everything to me and putting my worries at ease. The facility is clean, organized and very upbeat. The nursing staff also very helpful and sharp! Thank y’all very much for giving me an stress-free much-needed rest!