Mayfair Manor
About Mayfair Manor
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Why Choose Us
Assisted living services
Assisted living care offered at this Lexington community
Person-directed care
Individualized care approach centered on each resident
Spirituality focus
Personalized spirituality included as part of resident care
Lexington location
Located at 3300 Tates Creek Road in Lexington
Reviews
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Health
Open
3.7
94 reviews
Every day · Open 24 hours
Google reviews
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Olive M. Allen 5 months ago
My sister-in-law was a resident at Mayfair Manor on two occasions this year. She received therapy and all other services offered at the facility. Her brother and I were pleased with all services, but, most importantly, we loved the staff. The staff are kind and considerate and made my sister-in -law feel special. The staff interacted with her in such a loving manner at a very difficult period in her life. We visited every day for most of the day and they provided comfortable accommodations for us. Thank you, Mayfair.
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Kim Babich a month ago
My mother is currently at this facility and it is the worst facility I have ever seen. I have over 22 years of experience in the field and have visited over 100 different short term rehabilitation facilities across 4 states. This is the worst one I have ever been in. My mother hit her button at 3:15am and didn't get a response until 4am. Then didn't get the medication she asked for regarding a headache until almost 5am and that was because I called. When I called, I was told that it was because the nurse is allowed to take a break and because there could be other emergencies that need to be attended to.... my mom is there due to migraines that lead to paralysis. So headache medication is an emergency for her. Today, it has been 4 hours since a treatment has been ordered and I was just told that she will need to wait longer because it is already 11 30 at night and the nurse still hasn't finished passing meds. The response times are a joke because of the severe understaffing and also the place does not have the equipment to be a fully functioning rehab. They are literally giving out ice water to residents from a cooler in the hallway. The attitude and defensiveness I receive from the nurse when I call after my mom has been waiting for hours is uncalled for and unnecessary. How to fix it.... increase the staffing in the facility. More nursing staff and CNA staff are desperately needed to meet the demand from Medicare of "prompt and timely" response. Better communication. Communicate with the residents about what is causing the delays. If I could give negative 5 stars I would do that. This place needs to be shut down.
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Doug Smith a month ago
DO NOT. DO NOT HAVE ANY ONE GO THERE. MY WIFE OS THERE AND HER STAY HAS BEEN THE WORSE POSSIBLE. SHE HAS TROUBLE HOLDING HER BOWLS AND MORE THAN MANY OCCASIONS SHE HAS LAYED THERE IN HER FECES for more than an hour and 1/2 before any body comes to help her. I live 30 minutes. Away. More than once I have left home after she has called me and gotten there and proceeded to clean her up my self. Epically on the weekends. Her insurance says her time is up this Monday. We can appeal but no I can take care of her better at home. It’s disgusting there are places like this. If a person is there for rehabilitation and can get them selves to and from the bathroom and can basically take care of them selves they are okay and it might work but for someone depending on help or is bed fast it’s sad and disgusting for them. Can’t blame it on some of the aids. They care but are stretched to thin. I will be happy to take care of my wife at home. God help the people that don’t have a choice.
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Kimberly Haurin 5 months ago
The nurses, CNAs, and administrative staff treat the residents with patience and compassion. The facility is always clean, and the staff is highly responsive whenever we have questions. The administrator truly cares for the residents and families love her!
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Samantha 5 months ago
If I could give zero stars I would. I have never experienced a company more unethical, more disloyal to its staff and residents and more self serving than Mayfair Manor. The administration is incredibly dismissive and unhelpful when you try to voice grievances. The facility is chronically understaffed, meaning the hardworking aides are stretched far too thin, leading to neglect and incredibly delayed care. Despite the high costs, the medical oversight and response times are completely unacceptable.Do not be fooled by the location. I strongly urge anyone looking for a rehabilitation center or long-term care facility to look elsewhere in Lexington.
In the order Google returned them. Not verified by Caring Advisor.
- Phone on Google
- (859) 266-2126
- Address on Google
- 3300 Tates Creek Rd, Lexington, KY 40502, USA
From Google · 09 Nov 2026
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