MediLodge of Grand Rapids
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Open
3.6
99 reviews
Every day · Open 24 hours
Google reviews
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Karen Messick 4 months ago
My family member is in the assisted living area of the community at an independent level of care. She loves her apartment space and calls it home without hesitation. She’s made friends she treasures and indicates she feels safe and secure. The staff are responsive to her needs in a timely manner and there are great activities and groups available to her both in the community and out in the larger community. She has noted that food and dining have been an issue but, ever the optimist, she celebrates when it’s going well. The coffee shop area is being utilized more fully recently and she is very happy about that improvement. As a resident, she is encouraged by leadership to speak up when she feels something needs improvement which she has done. She’s been in the community for 8 years and Medilodge is the 3rd owner during that time. It’s her home and she’s happy with Medilodge.
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Jenna Burnham a month ago
Katie was great in admissions and gave us a wonderful tour! The administrator was always friendly and welcoming. The nursing care was lovely, and the therapy team did a great job helping our loved one get strong enough to return home. Everyone was kind, caring, and helpful throughout the stay.
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Jon Nixon 2 months ago
Just picture expensive, underqualified, aloof babysitters. Evidently it's policy (so we were told) for sassy girls to answer the phone "hello" like they're annoyed by the fact that you called. If you call them out on their lack of professionalism, they yell and hang up on you. Someone's trying to herd cats over there.
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Sara Mom 4 months ago
Dad went in for rehab and transferred to long term care after my mom got sick. Was having pains and asked for testing to make sure it wasn't a bladder infection. 3 separate people told me they were waiting for it to come back when it was never done. Michele was the only nurse who followed through to make sure it was done and actually called me back. You can call and leave all the messages you want but they never call. Never evaluated after a month to see if he can go off liquid foods. I could go on and on.
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Rita Driscoll 7 months ago
Family member is in long term care. Because of the facility is under-staffed, residents are unable to work on the goals that are set up at the care conferences. The food is often cold when received and tasteless. They have implemented a list of available items that can be chosen. They may or may not be available. I am having to supplement meals. The majority of the staff are very nice. But, the turnover from Executive's on down seems to be high. I do have to compliment the grounds and the cleanliness of the facility.
In the order Google returned them. Not verified by Caring Advisor.
- Address on Google
- 2000 Leonard St NE, Grand Rapids, MI 49505, USA
From Google · 09 Nov 2026
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