Memorial City Nursing and Rehabilitation Center

Google reviews

• D
  Debra Love a month ago

  My brother-in-law was a resident at this facility for 29 days, and during that time his health declined significantly. When we visited him one Saturday, there was a Code Blue situation across the hall, and unfortunately that patient passed away. When it came time to discharge my brother-in-law, his condition had deteriorated to the point that we had to call an ambulance to transport him directly to the hospital. Prior to his discharge, we spoke with the nurse practitioner, who was very adamant that he was able to walk and could safely ride in a car. Based on her assessment, she stated that an ambulance was not necessary and that the facility could not arrange one because he was "fine." However, when he arrived at the hospital later that same day, the medical staff determined that he was dehydrated, malnourished, and appeared to have a urinary tract infection (UTI). We were extremely concerned by the contrast between the facility's assessment and the condition that was identified upon his hospital admission. In a nutshell, my brother-in-law passed away just one week after leaving this rehabilitation facility. Based on our experience, I would not recommend this facility to anyone. Throughout his stay, we felt that many staff members were unwilling to provide the level of care and attention that residents deserve. It often seemed as though they were focused on doing the minimum required rather than genuinely caring for their patients' well-being. The lack of urgency, compassion, and support was deeply disappointing. The entire experience has been very disturbing for our family, and I feel compelled to share it as a warning to others who may be considering this facility for their loved ones. No family should have to question whether their loved one is receiving the care and attention they need during such a vulnerable time.

• D
  David Lay 2 months ago

  I was a patient here and I was treated like famiy. Every staff member was professional, polite and comforting. I want to thank the entire staff. And I apologize for the days I wasn't pleasant. I thank all of you! I highly recommend Memorial City Nursing and Rehabilitation.

In the order Google returned them. Not verified by Caring Advisor.