Midtown Center for Health and Rehabilitation

Please don’t send family here! They did nkt discharge my friend with the proper access to supplies needed and won’t give her helpers the information needed for it. Calling everyday trying and no one is returning phone calls

My 92 year old mother who has dementia, experience the most amazing five day respite care experience at Midtown Center. We were currently looking for the perfect place for mom's future long care and we are pretty sure Midtown is our choice! The staff were friendly, respectful, informative and extremely supportive and caring. Also, the bedrooms and common areas throughout the building were very nice clean and welcoming!

If you can avoid it, do not place your loved one at Midtown Rehabilitation Center ,especially if they are bedridden, medically fragile, or unable to advocate for themselves. If I could give 0 stars, I would. My brother was paralyzed and depended on staff for his care. His clothes were lost numerous times, and they even lost his custom wheelchair. They gave him a wheelchair that was too small with no foot pedals, forcing me to maneuver him so his feet would not drag. We were already in the process of finding him another facility. Before entering Midtown, I cared for my brother myself. Although he had serious pre-existing medical conditions, he was hospitalized only once while in my care. After entering Midtown, he was hospitalized multiple times with issues including extremely high blood sugar, severe swelling, dehydration, peeling feet, and sores. He was sent there in part for rehabilitation. After a meeting, we were promised 30 days of physical therapy, which he never received. There were many times I sat in his room for long periods without seeing a nurse check on him. I sometimes had to search for a nurse, and calls to the floor frequently went unanswered. One of the most frightening incidents was when my brother's blood sugar was dangerously elevated and his head was so swollen that his ears appeared pushed into his face. I had to come to the facility and call 911 myself.He was taken to the hospital severely dehydrated, and his blood sugar became so dangerously high that he ended up in a coma. My concerns were not based only on what I witnessed. EMTs who responded to my brother expressed concerns to me about his condition and care. I later put those concerns in writing to the facility. One of Midtown's own staff members even told me she cares for her husband and would never place her own husband there. Medical professionals at Methodist University Hospital also encouraged me to continue advocating for my brother. I was told, in substance, to keep advocati