Milford Health and Rehabilitation Center

Google reviews

• R
  Robert D 3 months ago

  Title: Unacceptable First 24 Hours: Medication Gaps, Missing PT, and Broken Equipment My wife MJD was transferred to Milford Health and Rehabilitation Center on Friday, July 17, 2026, directly from Bridgeport Hospital for crucial inpatient follow-up care. She is post-surgery with 8 fractured vertebrae and requires physical therapy, occupational therapy, and strict pain management. Her first 24 hours here have been deeply concerning. 1. Critical Medication Gaps Although the facility was provided with her complete medication list and discharge instructions during normal business hours on Friday, they failed to provide one of her essential blood pressure medications upon her arrival. The staff claimed it wasn't available because the pharmacy was closed when she arrived after-hours. However, they managed to give her the rest of her prescription medications. There is no reason a critical cardiac/blood pressure medication should be missing when the facility had hours of advance notice. 2. Complete Failure of Physical Therapy & Safety Restrictions This facility allegedly provides 7-day-per-week physical therapy through Preferred Therapy Solutions. Today, Saturday, July 18, the physical therapists simply did not show up to the facility. Because of this, no patients received therapy, and as a new admission, she could not be evaluated. The consequences of their absence are severe: she is currently forbidden from using a walker—even her own personal one—until an evaluation happens. When she asked the nursing supervisor what the backup plan is when the PT provider fails to show up, she was told, "There is no backup plan." She was also told that nurses are not cross- trained to fill in when there is no physical therapists available to perform evaluations. Meanwhile she was approved to use a walker when she was in Bridgeport Hospital but now that she was directly transferred to this Rehab facility all of a sudden she’s forbidden to use a walker until she’s re-evaluated. She is no

• A
  Angela Booth a month ago

  Will always 100% recommend! My mother had a stay recently after a hospital discharge and was so well taken care of she didn’t want to leave! From her first day to her discharge day she felt safe, heard, clean, and happy! The entire staff was friendly, compassionate and answered any questions she or we had. They really go to great lengths to keep the facility clean throughout the day. The activity, pt rooms, and outdoor patio were favorites places to be. And a big thank you shout out to Juli, the nurses, aides, pt and ot staff for their daily care.

In the order Google returned them. Not verified by Caring Advisor.