Misty Willow Healthcare & Rehabilitation Center
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Open
4.0
120 reviews
Every day · Open 24 hours
Google reviews
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CowboyMIke Tracy a year ago
This place is disgusting. DO NOT TAKE YOUR LOVED ONES HERE. My Mother was told they were not allowed to help her to the restroom and that she would have to go to the restroom in a diaper and then they would come and clean her up. She could not hold it and had to humiliate herself and go in the diaper and then it leaked through and soaked her clothing and the bedding and they made her sit in her urine for more than 30 minutes and did not come to see her when she pushed the emergency button 6 times. This place should be shut down. Metal pieces of furniture and door frames are rusted and the walls are very dirty. This place is horrendous.
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adrian perez 2 weeks ago
My dad was at this place for 21 days the staff is great here but the higher up people who work in the office are no helpful they don’t return your calls they lie to you they don’t come out the office they send there secretary to answer questions I’ve called Miko she never return my calls and I believe her name Asia she never return my calls they keep saying the doctor but there never a doctor there to speak to I’ve been going up there for two weeks trying to get my dad disability papers sign that previously sign but now they act like they have amnesia saying they don’t sign the paperwork when we showed them proof they sign the first one and now watch when I go up there today they still not going to have anything signed and the crazy part when you ask to speak to a higher no one comes out or they don’t have number or they gone for today
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Jae Bush a year ago
My first time visiting Misty Willow. My sister is a patient in room 306. I was very pleased with my visit, the room was clean, the building smelled fresh, the staff was kind, professional and attentive to my sister needs. Keep up the good work and providing excellent patient care. Satisfied Sister 🩷
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Dawn Morales 10 months ago
I was very scared and concerned about where my mother would have to go to for rehab after her near-death experience and hospital scare. Sometimes the reviews are mixed, and some people have different experiences whether good or bad. But everyone has different opinions and outlooks on things. With this facility and staff, I have never been so happy and relieved to find out that they were so awesome at their jobs. That I could leave my mom in the hands of these people and not worry. Some of the nicest and sweetest health care personnel I have ever met. I was able to sleep at night knowing my mom was here and taken care of. I really want to recognize some of these employees: Mrs Wanda CNA, Miss Jennifer CNA, Mrs Martha CNA, Mrs Kayla Physical therapy, Mrs Vernita Nurse and so many more. I want to sincerely thank you all for such an amazing experience.
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Ketta Williams 10 months ago
Upon arriving to the facility, it was very nice, properly cleaned and great landscaping. My family and I went to visit my great uncle and the staff was very professional, very welcoming and very helpful. The facility was very clean, smelled great, the residents were happy and I thank all of the staff who are taking great care of my great uncle. This is a great facility if you're looking for a great facility to keep your loved one.
In the order Google returned them. Not verified by Caring Advisor.
- Address on Google
- 12921 Misty Willow Dr, Houston, TX 77070, USA
From Google · 09 Nov 2026
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