Montcare Potomac
About Montcare Potomac
Location & Map
Why Choose Us
Skilled Nursing Care
Skilled nursing services provided on site
Rockville Location
Located in Rockville, Maryland
Reviews
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Health
Open
4.5
376 reviews
Every day · Open 24 hours
Google reviews
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Melissa Jost a month ago
Zero stars. If you would like to witness your loved one’s health, mental well-being, and overall quality of life decline rapidly, then by all means, send them to this facility. The lack of care, attention to detail, communication, and accountability is absolutely despicable. What my mother experienced was heartbreaking and, in my opinion, reflected a serious level of neglect and disregard for her well-being. Within hours of leaving the facility, my mother had to be transported directly to the ER, where she was found to be severely dehydrated and suffering from a horrific UTI and a painful bedsore. Her condition was extremely serious. What makes this even more upsetting is that our family lives in different states and was unable to be physically present every day. We trusted this facility to provide our mother with the care, attention, and dignity she deserved. Unfortunately, that trust was severely misplaced. The lack of accurate communication and basic attention to her needs was unacceptable. We repeatedly raised concerns, yet the issues continued. Please, please, please—do your research before placing your loved one here. Ask questions. Visit frequently. Most importantly, listen to your loved one. I would strongly caution anyone considering this facility for someone they care about. No family should have to wonder whether their loved one is receiving the basic care they need to survive and maintain their dignity.
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Sean Hart 3 weeks ago
Tucked away in Potomac across from the Bullis school. NONE of these places are perfect... We've been to several others for my elder girlfriend's rehab. This one was the best. If we're ever caught in that vortex, again... I would go to this place.
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Coco Jordan 5 months ago
This is a wonderful, well managed Nursing Home /Rehab facility. My friend who is in the Rehab section is being well-cared for. Several of the top Administrators came up to speak to us when we were there today. I have to applaud the staff and managers here. Everyone seemed to be taking good care of the patients. UPDATE on Discharge 5/28/2026: My friend was discharged after 4 weeks at the Montcare Rehab in Potomac. She eventually became more independent and the specialists in PT, OT, and Speech took very good care of her and thankfully she progressed enough to be discharged. Because she was a fall-risk, she was placed by the nurses station in a wheel chair during the day and the family hired a patient sitter at night. The nursing, Aide, and all other staff were very attentive throughout her stay and they gave her a wonderful sendoff when she left for home. Even the Chief Adm and the Chief Nurse accompanied her to the front door to bid farewell. She got excellent and comprehensive discharge instructions and those were reviewed with us before leaving. My friend is a nurse and she gave the staff very high marks.
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George Tabora 7 months ago
I am not one to complain that much but our family had the worst experience with the Memory Care/Dementia unit of Montcare Potomac with our Mom. Although some of the staff was good, they do not have enough staff to cover many of the patients. The food was very poor and nursing care was disappointing. Our mother had lost nearly 17 pounds during her two month stay there at the facility. She was mostly neglected during the evening shift having fallen twice. Our family does not recommend this place at all and we had filed a formal complaint with the Ombudsman.
In the order Google returned them. Not verified by Caring Advisor.
- Phone on Google
- (301) 299-2273
- Address on Google
- 10714 Potomac Tennis Ln, Potomac, MD 20854, USA
From Google · 09 Nov 2026
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